Job Description
Openings for Inbound Sales and Backend Office Associate at VTPL
We are seeking an enthusiastic and detail-oriented individual to join our team as an Inbound Sales and Backend Office Associate. In this role, you will be responsible for handling inbound sales inquiries, providing exceptional customer service, and supporting various administrative tasks in the backend office.
THIS IS A FULL TIME JOB IN OFFICE. CANDIDATES LOOKING FOR WORK FROM HOME
SHOULD NOT APPLY
Work Location: 22-23-24, Dharma Industrial Estate, Gat Number 74-75, Jyotiba Nagar, Talwade, Nigdi, Pune 411 062.
G-Map Location: https://goo.gl/maps/QfifAggZXMq77+4K+
Work Timings: + am to 6 pm between Friday to Wednesday and weekly off on Thursday
Job Description: We are seeking an enthusiastic and detail-oriented individual to join our team as an Inbound Sales and Backend Office Associate. In this role, you will be responsible for handling inbound sales inquiries, providing exceptional customer service, and supporting various administrative tasks in the backend office.
Responsibilities:
Manage incoming sales inquiries via phone, email, and online chat, providing product information and assistance to customers.
Process sales orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
Assist with order fulfilment and inventory management tasks in the backend office, including packaging, shipping, and maintaining product inventory.
Handle customer inquiries, concerns, and requests promptly and professionally, striving to exceed customer expectations.
Collaborate with the sales team to identify opportunities for upselling and cross-selling products to customers.
Support the backend office operations by performing administrative tasks such as data entry, filing, and maintaining records.
Work closely with other team members to ensure smooth communication and efficient workflow between the sales and backend office departments.
Requirements:
Previous experience in sales, customer service, or a related field is preferred.
Excellent communication skills, both verbal and written, with a friendly and professional demeanour.
Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
Proficiency in computer applications such as Microsoft Office and experience with CRM software is a plus.
Ability to work independently as well as part of a team in a fast-paced environment.
Positive attitude, willingness to learn, and a passion for providing exceptional customer service.
Benefits:
Competitive salary with opportunities for performance-based incentives.
Comprehensive training and ongoing support to help you succeed in your role.
Friendly and collaborative work environment with opportunities for growth and advancement.
Join Our Team: If you are passionate about chocolate and providing outstanding customer service, we want to hear from you! Join us at Chocobreeze and be part of a team that delights customers with delicious personalized chocolates. Apply now by submitting your resume and cover letter outlining your qualifications and why you would be a great fit for this role. We look forward to welcoming you to the Chocobreeze family!
About the Company:
Vishwasya Technologiess Private Limited was incorporated on 17th May 2013 with a vision to Add value to peoples’ life. One of our portfolios include creating highly unique, appealing, designer luxury personalized and customized chocolates as per our customer’s requirements. We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Contact Person: Mrs. Priyanka A. Shah
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Supplemental Pay:
Commission pay
Experience:
total work: 2 years (Required)
Work Location: In person
Expected Start Date: 01/10/2026
We are seeking an enthusiastic and detail-oriented individual to join our team as an Inbound Sales and Backend Office Associate. In this role, you will be responsible for handling inbound sales inquiries, providing exceptional customer service, and supporting various administrative tasks in the backend office.
THIS IS A FULL TIME JOB IN OFFICE. CANDIDATES LOOKING FOR WORK FROM HOME
SHOULD NOT APPLY
Work Location: 22-23-24, Dharma Industrial Estate, Gat Number 74-75, Jyotiba Nagar, Talwade, Nigdi, Pune 411 062.
G-Map Location: https://goo.gl/maps/QfifAggZXMq77+4K+
Work Timings: + am to 6 pm between Friday to Wednesday and weekly off on Thursday
Job Description: We are seeking an enthusiastic and detail-oriented individual to join our team as an Inbound Sales and Backend Office Associate. In this role, you will be responsible for handling inbound sales inquiries, providing exceptional customer service, and supporting various administrative tasks in the backend office.
Responsibilities:
Manage incoming sales inquiries via phone, email, and online chat, providing product information and assistance to customers.
Process sales orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
Assist with order fulfilment and inventory management tasks in the backend office, including packaging, shipping, and maintaining product inventory.
Handle customer inquiries, concerns, and requests promptly and professionally, striving to exceed customer expectations.
Collaborate with the sales team to identify opportunities for upselling and cross-selling products to customers.
Support the backend office operations by performing administrative tasks such as data entry, filing, and maintaining records.
Work closely with other team members to ensure smooth communication and efficient workflow between the sales and backend office departments.
Requirements:
Previous experience in sales, customer service, or a related field is preferred.
Excellent communication skills, both verbal and written, with a friendly and professional demeanour.
Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
Proficiency in computer applications such as Microsoft Office and experience with CRM software is a plus.
Ability to work independently as well as part of a team in a fast-paced environment.
Positive attitude, willingness to learn, and a passion for providing exceptional customer service.
Benefits:
Competitive salary with opportunities for performance-based incentives.
Comprehensive training and ongoing support to help you succeed in your role.
Friendly and collaborative work environment with opportunities for growth and advancement.
Join Our Team: If you are passionate about chocolate and providing outstanding customer service, we want to hear from you! Join us at Chocobreeze and be part of a team that delights customers with delicious personalized chocolates. Apply now by submitting your resume and cover letter outlining your qualifications and why you would be a great fit for this role. We look forward to welcoming you to the Chocobreeze family!
About the Company:
Vishwasya Technologiess Private Limited was incorporated on 17th May 2013 with a vision to Add value to peoples’ life. One of our portfolios include creating highly unique, appealing, designer luxury personalized and customized chocolates as per our customer’s requirements. We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Contact Person: Mrs. Priyanka A. Shah
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Supplemental Pay:
Commission pay
Experience:
total work: 2 years (Required)
Work Location: In person
Expected Start Date: 01/10/2026
💡 Quick Summary
Seeking a career-building opportunity? The Back Office Assistant position is now open for candidates interested in the Work from home Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.