Job Description
Definity is the parent company to some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada's leading and most innovative property and casualty insurers. We can't do that without our people, so we embrace and encourage a culture that's collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It's better here.
YOUR NEXT SUMMER PLACEMENT
Work term: Summer 2026 (May-August)
Work term length: 4 months
From classroom to summer internship to career, every step of your journey has an impact on your future. That's why it makes sense to choose a placement with a company that offers truly rewarding work and real-life experience. At Definity, your contributions, creativity, and energy will be put to good use, and you'll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.
If you're looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.
What you'll be doing
• Provide support to internal and external customers to deliver superior service and adhering to corporate policies and procedures
• Responsible for keying and entering broker statements
• Contacting brokers for outstanding Direct Bill Commission
What you bring
• Enrolled in Post Secondary Education at University or College
• Excellent keyboarding skills
• A team player who is adaptable to changing environments
• Strong written and verbal communication skills
• Excellent time management skills
• Preference will be given to Bilingual candidates
Did you know?
• We care about our co-ops: Definity's co-op students are considered the best pipeline of talent for our full-time, permanent positions.
• We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
• We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighbourhoods in which we live and work.
What can Definity offer you?
• Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
• Culture of accountability, empowerment, and collaboration.
• Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
• Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism
• Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work
This position is being posted to fill an existing vacancy.
The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.
We also take potential into consideration. If you don't have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting
Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).
LI-Hybrid
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It's better here.
YOUR NEXT SUMMER PLACEMENT
Work term: Summer 2026 (May-August)
Work term length: 4 months
From classroom to summer internship to career, every step of your journey has an impact on your future. That's why it makes sense to choose a placement with a company that offers truly rewarding work and real-life experience. At Definity, your contributions, creativity, and energy will be put to good use, and you'll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.
If you're looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.
What you'll be doing
• Provide support to internal and external customers to deliver superior service and adhering to corporate policies and procedures
• Responsible for keying and entering broker statements
• Contacting brokers for outstanding Direct Bill Commission
What you bring
• Enrolled in Post Secondary Education at University or College
• Excellent keyboarding skills
• A team player who is adaptable to changing environments
• Strong written and verbal communication skills
• Excellent time management skills
• Preference will be given to Bilingual candidates
Did you know?
• We care about our co-ops: Definity's co-op students are considered the best pipeline of talent for our full-time, permanent positions.
• We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
• We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighbourhoods in which we live and work.
What can Definity offer you?
• Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
• Culture of accountability, empowerment, and collaboration.
• Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
• Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism
• Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work
This position is being posted to fill an existing vacancy.
The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.
We also take potential into consideration. If you don't have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting
Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).
LI-Hybrid
💡 Quick Summary
Seeking a career-building opportunity? The Back Office Billing Support Representative position is now open for candidates interested in the Back Office Jobs sector. This role in Waterloo offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
