Job Description
Full job description
Job Description
Roop Marketing is looking for a detail-oriented Back Office Coordinator to manage service coordination and CRM operations for Elica and Whirlpool kitchen appliances. The role involves handling customer service requests, scheduling service and installation jobs, and ensuring smooth coordination between customers and technicians.
Key Responsibilities
Work on Elica & Whirlpool CRM software to register and manage customer complaints
Assign service, repair, and installation requests to the appropriate technicians
Coordinate daily schedules and follow up on job completion
Maintain accurate service records and customer data
Communicate effectively with technicians, customers, and internal teams
Support service operations to ensure timely and quality resolution
Required Skills & Qualifications
Proficiency in MS Excel
Good knowledge of basic computer operations
Strong communication skills in Hindi, Gujarati, and English
Good management and coordination skills
Ability to handle multiple tasks and work in a fast-paced environment
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
Job Description
Roop Marketing is looking for a detail-oriented Back Office Coordinator to manage service coordination and CRM operations for Elica and Whirlpool kitchen appliances. The role involves handling customer service requests, scheduling service and installation jobs, and ensuring smooth coordination between customers and technicians.
Key Responsibilities
Work on Elica & Whirlpool CRM software to register and manage customer complaints
Assign service, repair, and installation requests to the appropriate technicians
Coordinate daily schedules and follow up on job completion
Maintain accurate service records and customer data
Communicate effectively with technicians, customers, and internal teams
Support service operations to ensure timely and quality resolution
Required Skills & Qualifications
Proficiency in MS Excel
Good knowledge of basic computer operations
Strong communication skills in Hindi, Gujarati, and English
Good management and coordination skills
Ability to handle multiple tasks and work in a fast-paced environment
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Back Office Coordinator position is now open for candidates interested in the Back Office Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
