Job Description
A Leading Tourism company in UAE is looking for Back office Executive for Pune office.
• Back end reservation
• Confirmations of processed Bookings , following up for the same
• FIT & Group Reservation
• Handling Cancellations & amendments
• Communication with agents on whatsapp and skype via call or chat
• Follow up with clients by phone/email about their pick up & drop timings.
• Collection - documents and payments of booking.
• Follow-up with customers for feedback about their experience of the tour and service
Desired Candidate Profile
Will be responsible to call and chat with guest (FITs & GITs) as per the company's mentioned TAT and discuss complete itinerary with them. You will be responsible for end to end coordination between internal departments and guest at all time
• Back end reservation
• Confirmations of processed Bookings , following up for the same
• FIT & Group Reservation
• Handling Cancellations & amendments
• Communication with agents on whatsapp and skype via call or chat
• Follow up with clients by phone/email about their pick up & drop timings.
• Collection - documents and payments of booking.
• Follow-up with customers for feedback about their experience of the tour and service
Desired Candidate Profile
Will be responsible to call and chat with guest (FITs & GITs) as per the company's mentioned TAT and discuss complete itinerary with them. You will be responsible for end to end coordination between internal departments and guest at all time
💡 Quick Summary
Seeking a career-building opportunity? The Back Office Executive position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
