Job Description
Salary-12k-15k
• The Back office Executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform. He/She conducts data analysis to generate data-driven market insights and manages relationships with business partners. He/She works in a fast-paced digital environment. He/She ensures smooth operation in the e-commerce business. He/She must be collaborative and results-oriented. He/She must be technology-savvy and able to operate well under pressure. Coordinate order processing, delivery and returns of customer orders.
Responsibilities
• Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
• Ensure the fulfilment of customers' orders via store pick of delivery service.
• Execute activities driven by data analytics.
• Identify strategic business partnerships.
• Implement new business collaboration plans.
• Implement preventive and corrective measures of disaster recovery plan.
• Implement the customer loyalty programmes.
• Implement the e-commerce activities.
• Maintain business partnerships.
• Manage a diverse service environment.
• Manage the operations for good service.
• Manage the service quality and customer satisfaction.
• Monitor and maintain proper functionality of the website.
• Observe the sales, promotions, marketing and social media activities over digital platforms.
• Operate and maintain existing IT networks based on the standard operation procedures.
• Prepare insights report on the data-mining outcome.
• Promote good service performance.
• Provide specialised knowledge and insights to the development of technology strategy.
• Track and report the business outcome of data-driven insights.
Sahyog Placement Bhopal
=>Address- 3rd floor,HIG-34 , Shivaji Nagar, Hoshangabad Road, in front of sargam cinema, BHOPAL, Madhya Pradesh - 462016, India
=>Contact Person-
HR Shweta Singh-+111XXXXXX(whatsapp)
07554+22276
HR Harmeet- +305XXXXXX
Rupali-708+474316 (whatsapp
💡 Quick Summary
Seeking a career-building opportunity? The Back Office Executive position is now open for candidates interested in the Data Entry Jobs sector. This role in Bhopal offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.
