Job Description
We are seeking a detail-oriented Back Office Executive to support day-to-day operations, customer coordination, and internal processes. The role involves managing backend activities, assisting with client communication, and ensuring smooth order flow. Candidates should be comfortable handling coordination calls and supporting business development activities when required.
Key Responsibilities
Handle inbound and outbound communication with clients for order updates and queries
Manage and maintain customer databases, orders, and documentation
Coordinate with internal teams (sales, logistics, warehouse) for order processing
Assist in preparing quotations, invoices, and reports
Follow up with clients regarding orders, payments, and documentation
Support the sales team with lead tracking and client coordination
Maintain daily activity reports and MIS records
Ensure accuracy in data entry and timely updates in systems
Qualifications & Requirements
Bachelor’s degree (preferred in Food, Hospitality, or related field)
Mandatory background in Food & Beverage / Hospitality industry
1–3 years of relevant experience in back office / coordination roles
Good communication and coordination skills
Proficiency in MS Excel and basic office tools
Ability to manage multiple tasks with attention to detail
Key Skills
Strong organisational and multitasking ability
Effective communication (written and verbal)
Basic understanding of customer handling and coordination
Problem-solving and follow-up skills
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Experience:
Client Coordination: 1 year (Required)
Food industry: 1 year (Required)
Language:
English (Required)
Location:
Sakinaka, Mumbai, Maharashtra (Required)
Work Location: In person
Key Responsibilities
Handle inbound and outbound communication with clients for order updates and queries
Manage and maintain customer databases, orders, and documentation
Coordinate with internal teams (sales, logistics, warehouse) for order processing
Assist in preparing quotations, invoices, and reports
Follow up with clients regarding orders, payments, and documentation
Support the sales team with lead tracking and client coordination
Maintain daily activity reports and MIS records
Ensure accuracy in data entry and timely updates in systems
Qualifications & Requirements
Bachelor’s degree (preferred in Food, Hospitality, or related field)
Mandatory background in Food & Beverage / Hospitality industry
1–3 years of relevant experience in back office / coordination roles
Good communication and coordination skills
Proficiency in MS Excel and basic office tools
Ability to manage multiple tasks with attention to detail
Key Skills
Strong organisational and multitasking ability
Effective communication (written and verbal)
Basic understanding of customer handling and coordination
Problem-solving and follow-up skills
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Experience:
Client Coordination: 1 year (Required)
Food industry: 1 year (Required)
Language:
English (Required)
Location:
Sakinaka, Mumbai, Maharashtra (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Back Office Executive - Food & Beverage (Gourmet Foods) position is now open for candidates interested in the Back Office Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.