Job Description
Location: Thane (Majiwada)
Company: Helpmate BPO
Process: HDFC ERGO – Back Office (Non-Voice)
Employment Type: Full-Time
Job Summary:
Helpmate BPO is hiring Back Office Executives for the HDFC ERGO non-voice process. This is a purely backend role involving documentation, data entry, and policy processing. The position is based at our Thane (Majiwada) location and operates in a 24/7 shift environment.
Key Responsibilities:
Handle non-voice backend operations such as data entry, documentation, and policy updates.
Ensure high accuracy and adherence to process quality standards.
Coordinate with internal teams to resolve discrepancies and ensure smooth workflow.
Maintain confidentiality of customer and company data.
Comply with company and client SOPs and guidelines.
Required Skills:
Fast and accurate typing skills.
Basic knowledge of MS Office (Excel, Word).
Strong attention to detail and time management.
Ability to work in a process-driven, target-based environment.
Good written communication for internal coordination.
Qualifications:
Minimum: 12th Pass
Undergraduate and Graduate candidates are eligible to apply.
Experience:
Minimum 6 months of experience in back office operations is mandatory.
Salary Details:
CTC: ₹17,870 per month
Take Home Salary: ₹16,000 per month
Shift Timings:
24/7 Rotational Shifts
Shift Options:
7:00 AM – 4:00 PM
10:00 AM – 7:00 PM
1:00 PM – 10:00 PM
Team Hr
Helpmate
Mumbai
Job Type: Full-time
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental Pay:
Performance bonus
Yearly bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Back office : 1 year (Required)
Non-voice: 1 year (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Back Office Executive position is now open for candidates interested in the Office Assistant Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
