Back Office Executive

Full Job Description
Shall provide back office support for sales, service and accounts. Shall deal with other back office related activities.

Responsibilities as customer support
Is responsible for making work orders in ERP and CRM and sending them to the customer and updating prod_plan.xls

Is responsible to send the repair expense to the customer and get their approval and updating GTEK_Repairing_status.xls

Is responsible for following up with marketing based on bill Collection Stmt.xls

Is responsible for intimating customer about dispatch of all material

Is responsible for making GST Invoice, Export invoice and other forms as may be required to dispatch the material

Is responsible for maintaining GST related records (for SEZ, Exports etc) and submitting the required documents to department

Is responsible for filing Insurance and submitting to insurance company

Is responsible for taking actions based on chequeDeposit.xls

Is responsible for following up for payments

Is responsible for maintaining and sustaining 5S in admin area
Measures: (Quality Objectives – Responsible for)

· Mkt on time delivery to customer as decided by quality objective for the year

· Service on-time delivery to customer as decided by the Quality Objective for the year

· Daily data entry completion

· Everything in admin at its place and place for everything in admin (5S audit)

· Facilities in proper working condition

· Generation of ISO related data in a timely manner

Required Knowledge and Experience:

Education:Shall posses a graduate degree in BBA or commerce with 1 years of minimum experience or shall have an experience of more than 10 years in managing operations.
Related Work Experience:GST department related work
Sales support - back officeWorking knowledge of Tally

Skills:Persuasive, verbal and written communication, Read / Write English is helpful, Independent working under Tally
Other:Limited travel required (approx 10%)
Training PlannedPeople’s training
Inventory reports / reports readManaging people

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Leave encashment
Provident Fund
Schedule:

Day shift
Fixed shift
Ability to commute/relocate:

Vadodara - 3+0018, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
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