Job Description
Experience: 8+ years
Responsibilities:
1. Operational Duties · Oversee daily operations across departments to ensure High Performance & Expected Results. · Monitor and improve internal processes to enhance productivity and service quality. · Ensure your team follow company policies, code of conduct and quality standards. · Act as the bridge between departments (Sales, Services, Stores, HR, Accounts, Operations). · Providing solution on Inter-departmental operational bottlenecks.
2. Strategic Planning & Execution · Collaborate with the MD to suggest, develop and execute strategic plans. · Analyse operational performance and suggest improvements aligned with business revenue goals. · Identify growth opportunities and help in resource planning and allocation.
3. Team Leadership & Development · Supervise and guide every department team members across various functions. · Develop a culture of continuous improvement, accountability, and high performance. · Lead hiring, training, and performance evaluation processes for key operational roles.
4. Budgeting & Cost Management · Assist in preparation of budgets and financial forecasts. · Monitor expenses and identify areas for cost reduction without compromising quality. · Generate regular MIS reports on operational performance, KPIs.
5. Client & Vendor Management · Ensure high-quality service delivery and customer satisfaction. · Oversee vendor management & ensuring timely service and cost-efficiency. · Make sure every issue should resolve without any support of amol sir.
6. Risk & Compliance · Identify operational risks and implement mitigation plans. · Ensure all teams adhere to safety, legal, and compliance standards. · Conduct audits and implement recommendations.
7. Reporting & Analysis · Provide data-driven insights and reports to senior leadership. · Track KPIs and performance benchmarks across departments. · Prepare monthly, quarterly, and annual performance reports. · Identify gaps in workflows, suggest improvements, and implement new SOPs. Consolidate data from various teams for decision-making (project status, delivery performance, escalations).
Qualifications.
1.High school diploma or equivalent; associate or bachelor's degree preferred.
2.Proficiency in Microsoft Office suite (Word, Excel, Outlook).
3.Strong attention to detail and accuracy.
4.Excellent organizational and time management skills.
5.Effective communication skills, both verbal and written.
6.Must have worked in high performance and active operational environments
7.Must be a people’s person and be able to take leadership roles
8.Must be able to assess situations quickly and take fast decisions
9. Must be comfortable managing large teams
Pay: ₹40,000.00 - ₹60,000.00 per month
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Back Office Operations Executive position is now open for candidates interested in the Back Office Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
