Job Description
The role of Lead Digital for Liabilities products aims to elevate customer experience, focusing on collaboration with the branch banking, Liability sales, and Transaction Banking teams.
Managerial Responsibilities
• Recruit and build a team across India, ensuring effective onboarding and training.
• Cultivate individual growth, fostering high-performing teams with minimal attrition and exceptional Net Promoter Score (NPS).
Functional Responsibilities
• Create end-to-end business plans for Digital onboarding liabilities Wealth CX.
• Develop and manage online partnerships, driving digital business endeavors and establishing leadership in the market.
• Maintain strong relationships with relevant partners, optimizing sales performance and internal coordination.
• Leverage existing partnerships while identifying new opportunities, ensuring swift onboarding and maximum utilization.
• Collaborate with stakeholders from Operations, Finance, HRM, IT, and other functions to enhance processes and address issues.
• Drive continuous improvement, streamlining work practices to maximize team performance and seize sales opportunities.
• Develop and maintain relationships with other sales channels, unlocking new possibilities.
• Ensure seamless communication of business initiatives among the team, leading a transformation roadmap to improve customer acquisition, engagement, analytics, and operational efficiency.
Managerial Responsibilities
• Recruit and build a team across India, ensuring effective onboarding and training.
• Cultivate individual growth, fostering high-performing teams with minimal attrition and exceptional Net Promoter Score (NPS).
Functional Responsibilities
• Create end-to-end business plans for Digital onboarding liabilities Wealth CX.
• Develop and manage online partnerships, driving digital business endeavors and establishing leadership in the market.
• Maintain strong relationships with relevant partners, optimizing sales performance and internal coordination.
• Leverage existing partnerships while identifying new opportunities, ensuring swift onboarding and maximum utilization.
• Collaborate with stakeholders from Operations, Finance, HRM, IT, and other functions to enhance processes and address issues.
• Drive continuous improvement, streamlining work practices to maximize team performance and seize sales opportunities.
• Develop and maintain relationships with other sales channels, unlocking new possibilities.
• Ensure seamless communication of business initiatives among the team, leading a transformation roadmap to improve customer acquisition, engagement, analytics, and operational efficiency.
💡 Quick Summary
Seeking a career-building opportunity? The Bank position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
