Job Description
Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
As a dedicated Bank Business Process Consultant II, you will apply knowledge of bank processes and products and act as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Understands the bank customer market strategy and proactively identifies and confirms business requirements. Executes the development of business process related solutions for internal clients and members. Provides support with the evaluation of processes/ resources and assists with the development of effective solutions/ improvements/ enhancements to ensure the efficient operation of the organization.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL. This position can also work remotely in the continental U.S. with occasional business travel. Relocation assistance is not available for this position.
What You'll Do
• Under limited supervision, participates in the implementation of process initiatives that support the bank’s strategic roadmap.
• Applies foundational knowledge of the business and assists with alignment of business deliverable processes and capabilities with business needs.
• Applies an understanding of risk and regulatory compliance when providing consultation on bank business strategies and solutions.
• Participates in the execution of applicable risk control plans and assists in identification of bank business process management risks.
• Assists with development of communication plans for customers and internal stakeholders.
• Partners with others and may lead in the delivery of engagement strategies and/ or solutions.
• Prepares reports to measure project and process performance. Identifies trends and opportunities for business process and customer processes.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What You Have
• Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 2 years of experience in business process consulting, process design and/or program/project management experience.
• Knowledge of bank products and processes.
• Experience in implementing and sustaining change/improvements.
• Developing experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements.
What Sets You Apart
• 1-3 Years of Issues Management experience to include Mitigation and Remediation activities.
• Knowledge of federal laws, rules, regulations, related to REG E and REG Z.
• Experience in project management (a plus).
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What We Offer
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $61,110 - $116,800 .
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
As a dedicated Bank Business Process Consultant II, you will apply knowledge of bank processes and products and act as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Understands the bank customer market strategy and proactively identifies and confirms business requirements. Executes the development of business process related solutions for internal clients and members. Provides support with the evaluation of processes/ resources and assists with the development of effective solutions/ improvements/ enhancements to ensure the efficient operation of the organization.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL. This position can also work remotely in the continental U.S. with occasional business travel. Relocation assistance is not available for this position.
What You'll Do
• Under limited supervision, participates in the implementation of process initiatives that support the bank’s strategic roadmap.
• Applies foundational knowledge of the business and assists with alignment of business deliverable processes and capabilities with business needs.
• Applies an understanding of risk and regulatory compliance when providing consultation on bank business strategies and solutions.
• Participates in the execution of applicable risk control plans and assists in identification of bank business process management risks.
• Assists with development of communication plans for customers and internal stakeholders.
• Partners with others and may lead in the delivery of engagement strategies and/ or solutions.
• Prepares reports to measure project and process performance. Identifies trends and opportunities for business process and customer processes.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What You Have
• Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 2 years of experience in business process consulting, process design and/or program/project management experience.
• Knowledge of bank products and processes.
• Experience in implementing and sustaining change/improvements.
• Developing experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements.
What Sets You Apart
• 1-3 Years of Issues Management experience to include Mitigation and Remediation activities.
• Knowledge of federal laws, rules, regulations, related to REG E and REG Z.
• Experience in project management (a plus).
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What We Offer
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $61,110 - $116,800 .
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
💡 Quick Summary
Seeking a career-building opportunity? The Bank Business Process Consultant position is now open for candidates interested in the Bank Jobs sector. This role in Tampa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
