Job Description
T
Talent Bee Consulting
Call Center Executive, Bangalore
Talent Bee Consulting • Bengaluru, Karnataka • via BeBee
2 days ago
Full–time
No Degree Mentioned
Apply on BeBee
Job description
Company Overview:
A reputed brand in Spa and Skincare Clinics. They are a 16yearold organization that services over 2 lakh plus satisfied clients across 14 avantgarde facilities spread over 60,000 square feet. With stateoftheart equipment and over 650 plus professionals trained by international experts.
Role and Responsibilities:
The role holder will be responsible for calling clients and offer...
Report this listing
H
HSBC
Bank Contact Centre Agent
HSBC • Bengaluru, Karnataka • via Jooble
2 days ago
Full–time
Apply on Jooble
Job description
Dear Candidates,
We are hiring for HSBC- Bangalore || Contact Centre Representative (International Voice Process)
Job Title: Contact Centre Representative
Department: Contact Centre – Wealth and Premier Banking
Location: Bengaluru (Bannerghatta Road, Bengaluru-560076, near the IIMB Campus.)
Shift: Flexible to work in UK/US Rotational Shifts
Experience: 1 to 5 Years
Interview Mode: Face-to-Face (Round 2)
🏦 About the Client
One of the world’s largest banking and financial services organizations , serving over 40 million customers across 63 countries . Their clientele ranges from individual customers to leading global corporations and government institutions.
💼 Role: Contact Centre Representative (International Voice Process)
As a Customer Centre Representative, you will be the first point of contact for customers, delivering exceptional service and creating positive customer experiences.
✨ Key Responsibilities
Provide high-quality customer support and resolve queries effectively
Ensure First Call Resolution (FCR) wherever possible
Maintain high Customer Satisfaction (CSAT) scores
Take ownership of customer issues and follow up when required
Collaborate with internal teams to ensure seamless resolution
🎯 Required Skills & Qualifications
Excellent communication skills (both verbal and written).
Empathy and patience while dealing with customers.
Good understanding of CSAT (Customer Satisfaction Survey) and FCR (First Call Resolution).
Strong interpersonal skills and the ability to work effectively in a team.
Ability to multitask and prioritize in a fast-paced environment.
Previous experience in a contact Centre or customer service role is mandatory.
Candidates must hold a Bachelor’s degree . Applicants with incomplete education, active backlogs, or without 10th and 12th qualifications will not be considered.
Must be flexible to work in UK/US shifts .
Maximum CTC: Up to ₹6 LPA.
Experience required: 1 to 5 years.
🗓 Interview Mode: Face-to-Face (Round 2)
📩 Interested candidates can share their CV via Email: View email address on easyhiring.pro
👉 Don’t miss this chance to work with a global brand and grow your career in international customer support!
Talent Bee Consulting
Call Center Executive, Bangalore
Talent Bee Consulting • Bengaluru, Karnataka • via BeBee
2 days ago
Full–time
No Degree Mentioned
Apply on BeBee
Job description
Company Overview:
A reputed brand in Spa and Skincare Clinics. They are a 16yearold organization that services over 2 lakh plus satisfied clients across 14 avantgarde facilities spread over 60,000 square feet. With stateoftheart equipment and over 650 plus professionals trained by international experts.
Role and Responsibilities:
The role holder will be responsible for calling clients and offer...
Report this listing
H
HSBC
Bank Contact Centre Agent
HSBC • Bengaluru, Karnataka • via Jooble
2 days ago
Full–time
Apply on Jooble
Job description
Dear Candidates,
We are hiring for HSBC- Bangalore || Contact Centre Representative (International Voice Process)
Job Title: Contact Centre Representative
Department: Contact Centre – Wealth and Premier Banking
Location: Bengaluru (Bannerghatta Road, Bengaluru-560076, near the IIMB Campus.)
Shift: Flexible to work in UK/US Rotational Shifts
Experience: 1 to 5 Years
Interview Mode: Face-to-Face (Round 2)
🏦 About the Client
One of the world’s largest banking and financial services organizations , serving over 40 million customers across 63 countries . Their clientele ranges from individual customers to leading global corporations and government institutions.
💼 Role: Contact Centre Representative (International Voice Process)
As a Customer Centre Representative, you will be the first point of contact for customers, delivering exceptional service and creating positive customer experiences.
✨ Key Responsibilities
Provide high-quality customer support and resolve queries effectively
Ensure First Call Resolution (FCR) wherever possible
Maintain high Customer Satisfaction (CSAT) scores
Take ownership of customer issues and follow up when required
Collaborate with internal teams to ensure seamless resolution
🎯 Required Skills & Qualifications
Excellent communication skills (both verbal and written).
Empathy and patience while dealing with customers.
Good understanding of CSAT (Customer Satisfaction Survey) and FCR (First Call Resolution).
Strong interpersonal skills and the ability to work effectively in a team.
Ability to multitask and prioritize in a fast-paced environment.
Previous experience in a contact Centre or customer service role is mandatory.
Candidates must hold a Bachelor’s degree . Applicants with incomplete education, active backlogs, or without 10th and 12th qualifications will not be considered.
Must be flexible to work in UK/US shifts .
Maximum CTC: Up to ₹6 LPA.
Experience required: 1 to 5 years.
🗓 Interview Mode: Face-to-Face (Round 2)
📩 Interested candidates can share their CV via Email: View email address on easyhiring.pro
👉 Don’t miss this chance to work with a global brand and grow your career in international customer support!
💡 Quick Summary
Seeking a career-building opportunity? The Bank Contact Centre Agent position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.