Bank Medical Secretary
Duties and responsibilities:
To answer telephone queries, allay fears and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using Practice Manager and SAP.
Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
Type up clinic letters using digital or audio tape dictation from Consultant’s clinic in a timely manner, arranging future follow up appointments using currently paper diaries for each Consultant, prior to moving to an electronic diary system.
Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the next Consultant clinic day. Updating and amending as necessary future clinics on behalf of the Consultants.
Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
Type discharge summaries dictated by consultants as required.
Produce medical reports where necessary for Medical Insurers to approve treatment.
Maintain patient records securely as per Hospital Policy in line with data protection act.
Who we're looking for:
Previous experience as a medical or legal secretary is essential ideally within a healthcare setting
Experience in working in a fast-paced environment
Excellent telephone manner
Able to audio type and or copy type at a speed of 70 words per minute as a minimum
Team player
Knowledge of medical terminology is essential
Contract: Bank - 0 hours contract, flexible shifts
Hours: Shifts within core business hours
Benefits
Bank colleagues are paid weekly
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
Free onsite car park
Access to Spire Healthcare pension
Access to Blue Light Card discounts
Free uniform
Free DBS
Full induction, including mandatory training updates
Opportunities for further training and progression into permanent posts
Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team