Bank Private Patient Coordinator

Full job description
Private Patient Coordinator| Spire Manchester | Bank | Weekly pay

Spire Manchester Hospital is a £65m state-of-the-art healthcare facility offering you the opportunity to work across a wide variety of specialisms. You will be able to develop your clinical skills in a modern and progressive environment. The Manchester team currently consists of over 800 colleagues and we are rapidly expanding as we increase the scope of services we provide across our experienced and dynamic teams.

Duties and responsibilities:

Professional handling of self-pay enquiries (eg, capturing enquirers details, booking appointments, resolving queries, giving information, providing advice and practical help) from phone calls and emails with prospective self-pay patients
Converting enquiries to outpatient appointments
Meeting team and individual targets relating to conversion, revenue and appointments
Attending patient information events to represent Spire Healthcare and our services
Learning skills required to assist in outpatient appointments team as and when required
Providing customers with excellent after-sales service
Who we're looking for:

Excellent interpersonal skills
First-rate organisational skills and attention to detail
A good grasp of standard IT packages (eg Microsoft Outlook, Excel and (ideally) SAP)
High level of customer service
Healthcare experience
Experience in sales or a contact centre based rol
Benefits:

Bank colleagues are paid weekly
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
Save an average of £50 per month with our free onsite car park
Access to Spire Healthcare pension
Access to Blue Light Card discounts
Free uniform
Free DBS
Full induction, including mandatory training updates
Opportunities for further training and progression into permanent posts
Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

United Kingdom
England
Manchester Show on map Get directions