Bank Receptionist

You’ll be the welcoming presence and organised mind that helps keep things running smoothly during our out-of-hours services. Your responsibilities will include:

Greeting patients warmly and registering them efficiently

Managing telephone enquiries, bookings and patient queries

Supporting clinical teams by coordinating patient flow

Handling data entry and maintaining accurate records

Ensuring the reception area is calm, tidy and professional

Adapting quickly to changing demands during busy periods

Every shift brings a new set of challenges, and your flexibility will help us meet them with confidence.

What we’ll look for in you

We’re seeking someone who thrives on variety, is proactive, and enjoys working independently. You’ll stand out if you:

Have previous experience in reception, customer service or admin—ideally in healthcare

Communicate clearly and handle sensitive situations with empathy

Can stay focused and composed during busy or late hours

Are confident using IT systems and multitasking under pressure

Show strong attention to detail and a commitment to confidentiality

Are reliable, punctual, and enthusiastic about flexible working