Job Description
Job Details
Hiring Organization
IDFC FIRST Bank
Post Name
Banker-Authorizer
Qualification
Any Graduate, Post Graduate
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
30000/- To 40000/- Per Month
Location
Mumbai, Maharashtra, India 400051
Job Description Form
Role/Job Title - Bank Authorizer
Business - Retail Banking
Job Purpose
The role entails working towards the achievement of CASA build-up, in line with branch targets through efficient and cost-effective customer engagement. The role bearer would lead customer service and operations at the designated branch and ensure regulatory requirements.
Roles & Responsibilities
Key / Primary Responsibilities of the Role - List the primary deliverables
Be solution-oriented and ensure customers met are on-boarded on Mobile/Net Banking, Bill Pay, SIP, NOP (GI/LI), PL, Two-Wheeler Loans, HL, and LAP.
Coordinate with respective relationship managers for leads of business loans, working capital, POS, CMS, and trade transactions.
Ensure all the customers visiting the branch are delivering superior service.
Client relationship management and customer services related to retail banking operations.
Responsible for creating a customer-focused approach for quick resolution of all queries and complaints"
Secondary Responsibilities - List the deliverables other than primary, but essential for the role
Perform audits and ensure compliance with internal and external regulations and guidelines.
Provide best-in-class customer service to become their banking partner of choice.
Key Success Metrics
CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets
Qualifications
Graduate - Any discipline
Post Graduate - Any discipline
Experience
Minimum Number of Years - 6+ years of relevant experience in Banking or allied Business
Industry - BFSI
Functional Area - Retail Liabilities
Apply Now
💡 Quick Summary
Seeking a career-building opportunity? The Banker|Authorizer position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
