Job Description
Job Description Form
Role/Job Title - Bank Authorizer
Business - Retail Banking
Job Purpose
The role entails working towards achievement of CASA build up, in line with branch targets through efficient and cost-effective customer engagement.
The role bearer would lead customer service and operations at the designated branch and ensure regulatory requirements.
Roles & Responsibilities
Key / Primary Responsibilities of the Role-List the primary deliverables
'- Be solution oriented and ensure customers met are on-boarded on Mobile/Net Banking, Bill Pay, SIP, NOP (GI/LI), PL, Two-Wheeler Loans, HL, LAP
• Coordinate with respective relationship managers for leads of business loans, working capital, POS, CMS, trade transactions
• Ensure all the customers visiting the branch are delivered superior service
• Client relationship management and customer services related to retail banking operations
• Responsible for creating a customerfocused approach for quick resolution of all queries and complaints'
Secondary Responsibilities-List the deliverables other than primary, but essential for the role
'- Perform audit and ensure compliance to internal and external regulations and guidelines
• Provide best inclass customer service to become their banking partner of choice
Key Success Metrics
CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets
Qualifications
Graduate - Any discipline
Post Graduate - Any discipline
Experience
Minimum Number of Years - 6+ years of relevant experience in Banking or allied Business
Industry - BFSI
Functional Area - Retail Liabilities
Role/Job Title - Bank Authorizer
Business - Retail Banking
Job Purpose
The role entails working towards achievement of CASA build up, in line with branch targets through efficient and cost-effective customer engagement.
The role bearer would lead customer service and operations at the designated branch and ensure regulatory requirements.
Roles & Responsibilities
Key / Primary Responsibilities of the Role-List the primary deliverables
'- Be solution oriented and ensure customers met are on-boarded on Mobile/Net Banking, Bill Pay, SIP, NOP (GI/LI), PL, Two-Wheeler Loans, HL, LAP
• Coordinate with respective relationship managers for leads of business loans, working capital, POS, CMS, trade transactions
• Ensure all the customers visiting the branch are delivered superior service
• Client relationship management and customer services related to retail banking operations
• Responsible for creating a customerfocused approach for quick resolution of all queries and complaints'
Secondary Responsibilities-List the deliverables other than primary, but essential for the role
'- Perform audit and ensure compliance to internal and external regulations and guidelines
• Provide best inclass customer service to become their banking partner of choice
Key Success Metrics
CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets
Qualifications
Graduate - Any discipline
Post Graduate - Any discipline
Experience
Minimum Number of Years - 6+ years of relevant experience in Banking or allied Business
Industry - BFSI
Functional Area - Retail Liabilities
💡 Quick Summary
Seeking a career-building opportunity? The Banker|Authorizer| West Zone position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
