Job Description
Airtel Payments Bank
Customer Grievance Officer
Airtel Payments Bank • Chhatrapati Sambhaji Nagar, Maharashtra • via LinkedIn
1 day ago
Full–time
Apply on LinkedIn
Job description
The Incumbent will be responsible for Resolving queries end to end and ensure zero repeat and escalations and managing customer grievances in the defined timelines.
Responsible for one or more districts and will visit the designated locations in each district for defined duration
• Will take care of operations activities in assigned geography
• Will attend all complaints coming from customers. CG...
Show full description
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One+7 Communications Limited
Banking Alliance - Deputy Manager - EDC Retail
One+7 Communications Limited • Pune, Maharashtra • via LinkedIn
22 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on Salary.com
Apply directly on Jobaaj
Apply on Talent.com
Job description
About Paytm
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
What you’ll be doing
⦁Business development and revenue generation: Responsible for partnering bank and generating EDC/SB/QR business from its branches.
⦁Own the EDC/SB base deployed via assigned branches in terms of activation and quality of accounts.
⦁Put product / technical knowledge to commercial use and works in accordance with sales and pricing policy.
⦁Demonstrate high account management standards to ensure merchant and bank team (HO team, RHs, ZHs, CHs & Branches) satisfaction
⦁Customer management: Drive high standards of customer service and satisfaction to banking partners
⦁Benchmarking: Responsible for regularly benchmarking product, process & pricing across competition in merchant acquiring.
⦁Industry compliance: Assurance of compliance with all regulatory requirements of areas of regulated businesses for which he/she is responsible.
⦁Functional efficiency: Takes accountability for timely completion of assigned tasks (for which he/she is responsible).
Qualifications
⦁You have about 5 or more years of experience of in the branch banking sales, Digital payments, merchant acquiring or a financial services environment
⦁You have exposure to BFSI domain and have solid B2B experience
⦁Excellent sales and relationship management skills
⦁Exceptionally good and clear communication of instructions and information down the line.
Will you be a good fit?
⦁Helping clients solve business problems makes your heart race
⦁Sales is most likely in your DNA
⦁You enjoy working with senior management to set strategic direction
⦁You are great at defining objectives and approaches for critical assignments.
Customer Grievance Officer
Airtel Payments Bank • Chhatrapati Sambhaji Nagar, Maharashtra • via LinkedIn
1 day ago
Full–time
Apply on LinkedIn
Job description
The Incumbent will be responsible for Resolving queries end to end and ensure zero repeat and escalations and managing customer grievances in the defined timelines.
Responsible for one or more districts and will visit the designated locations in each district for defined duration
• Will take care of operations activities in assigned geography
• Will attend all complaints coming from customers. CG...
Show full description
Report this listing
One+7 Communications Limited
Banking Alliance - Deputy Manager - EDC Retail
One+7 Communications Limited • Pune, Maharashtra • via LinkedIn
22 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on Salary.com
Apply directly on Jobaaj
Apply on Talent.com
Job description
About Paytm
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
What you’ll be doing
⦁Business development and revenue generation: Responsible for partnering bank and generating EDC/SB/QR business from its branches.
⦁Own the EDC/SB base deployed via assigned branches in terms of activation and quality of accounts.
⦁Put product / technical knowledge to commercial use and works in accordance with sales and pricing policy.
⦁Demonstrate high account management standards to ensure merchant and bank team (HO team, RHs, ZHs, CHs & Branches) satisfaction
⦁Customer management: Drive high standards of customer service and satisfaction to banking partners
⦁Benchmarking: Responsible for regularly benchmarking product, process & pricing across competition in merchant acquiring.
⦁Industry compliance: Assurance of compliance with all regulatory requirements of areas of regulated businesses for which he/she is responsible.
⦁Functional efficiency: Takes accountability for timely completion of assigned tasks (for which he/she is responsible).
Qualifications
⦁You have about 5 or more years of experience of in the branch banking sales, Digital payments, merchant acquiring or a financial services environment
⦁You have exposure to BFSI domain and have solid B2B experience
⦁Excellent sales and relationship management skills
⦁Exceptionally good and clear communication of instructions and information down the line.
Will you be a good fit?
⦁Helping clients solve business problems makes your heart race
⦁Sales is most likely in your DNA
⦁You enjoy working with senior management to set strategic direction
⦁You are great at defining objectives and approaches for critical assignments.
💡 Quick Summary
Seeking a career-building opportunity? The Banking Alliance - Deputy Manager - EDC Retail position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
