Bandhan Bank


Customer Relationship Officer / Teller
Bandhan Bank • Ajmer, Rajasthan • via Expertini | India Jobs Expertini
8 days ago
Full–time
No Degree Mentioned
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Job description
Location: Tollygunge area :
• Chetla
• Kudghat
• Brahmapur

Requirement:
• The candidate needs to have minimum 2-4 years' experience in branch banking sales and operations
• Minimum education qualification is graduation.

The following are the specifications for the role:
• Ensure that customer information is communicated to the respective customer only
• Ensure that upon written request and verification of the signature the account information is provided
• Ensure that the customer queries are attended to and resolved in an efficient manner and within stipulated Turn Around Time (TAT)
• Recording complaints as per the specified process and ensure that complaints are resolved quickly and avoid the situation where it may get escalated
• Understand and comply with requirements of all relevant policies of the bank including full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements
• Ensure that customer contact details are updated PAN, Address, Phone and email.
• Ensure that correct product information is disseminated
• Ensure that all reports are collected and delivered to the Custodian of Deliverable viz., Welcome Kit, Cheque Book, ATM/Debit cards, Tatkal Kits. As a custodian, ensure
• That the laid down process for returned welcome kits is followed
• That the customers are informed in case the deliverable got return & To maintain low deliverable stock and to reconcile deliverables and acknowledge E-RoD on receipt of the same.
• Returned deliverables/deliverables with insufficient address ought to be handled as per the
• to ensure reprocessing and curing of returned instructions, forms sent from CPU
• Reduce holding volumes of deliverables/returned deliverables
• Ensure proper record of destruction of deliverables is maintained
• Deliver any other duties which are set by the branch banking leadership and / or the management.
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ShopSe Digital Finance


Banking Alliances (Lending Partners)
ShopSe Digital Finance • Ajmer, Rajasthan • via Expertini | India Jobs Expertini
7 days ago
Full–time
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Apply on WhatJobs
Job description
Eligible: Candidates only from Banks, PG, Fintech who have experience in bank/payments./PG alliances for consumer lending.

Role: Banking Alliances

Job Location: Mumbai

Min Experience: Minimum 7 to 15 years’ experience in acquisitions or onboarding of lending partners, such as banks, NBFCs. Onboarding or working closely with PGs will be an added advantage.

Qualification: MBA is a Must.

Role Summary

This position will be sole owner of proactively identifying and onboarding financial institutions such as Banks and NBFCs as lending partners including product pitch, commercial negotiations, policy finalization, building the right journey and third-party integrations.

Roles & Responsibilities & Prior Experience:

1. Must have onboarded NBFCs and Banks as lenders for consumer loans.

2. Good network in relevant lenders

3. Should have worked closely with PGs.

4. Onboarding NBFCs and Banks as lenders for consumer loans for purchase (also called consumer durable loans in some institutions but relevant for categories other than consumer durable also)

5. Onboarding PGs

6. Build pipelines for acquisitions.

7. Take ownership of commercial negotiations, policy finalization (and regular modification as per market requirement) and alignment on customer journey.

8. Proactively identify and implement any third party integrations which could be relevant for the business

9. Be the ShopSe SPOC for any aspect of lender relationships

10. Devising GTM for a product launch.

11. Creating relevant MIS and reports for partners.

12. Coordination with internal stakeholders (Operations, Product, Tech & Legal teams) and own end to end responsibilities for the partnerships and act as a bridge to deliver all the requirements of the partner.

13. Be proactive about solving problems and take additional initiatives and responsibilities as and when they emerge.

Behavioral Skills

· Proactive and hunger for growth

· Ability to reach out to relevant stakeholders and develop win-win product and commercial partnerships

· Excellent stakeholder management