Job Description
We are urgently looking for "Associate" for International Company.
Location- Malad west
Salary- 25k to 36k +incentives+OT
HSC with 1year or Graduate fresher will do.
Key Responsibilities
1. Handling Customer Inquiries: Respond to customer queries via phone, email, chat, or social media.
2. Resolving Customer Complaints: Address and resolve customer complaints in a timely and professional manner.
3. Providing Product/Service Information: Educate customers about products or services, including features, benefits, and pricing.
4. Maintaining Customer Records: Update customer information and interaction history in CRM systems.
Skills and Qualifications
1. Excellent Communication Skills: Verbal and written communication skills to effectively interact with customers.
2. Problem-Solving Skills: Ability to resolve customer complaints and concerns.
3. Product Knowledge: Familiarity with products or services offered by the company.
4. Time Management Skills: Ability to manage multiple customer interactions simultaneously.
5. Adaptability: Willingness to adapt to changing customer needs and priorities.
Contact HR Payal- +1373476+2
Job Types: Full-time, Permanent, Fresher
Pay: ₹26,000.00 - ₹36,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Rotational shift
UK shift
US shift
Supplemental Pay:
Commission pay
Overtime pay
Performance bonus
Shift allowance
Yearly bonus
Work Location: In person
Location- Malad west
Salary- 25k to 36k +incentives+OT
HSC with 1year or Graduate fresher will do.
Key Responsibilities
1. Handling Customer Inquiries: Respond to customer queries via phone, email, chat, or social media.
2. Resolving Customer Complaints: Address and resolve customer complaints in a timely and professional manner.
3. Providing Product/Service Information: Educate customers about products or services, including features, benefits, and pricing.
4. Maintaining Customer Records: Update customer information and interaction history in CRM systems.
Skills and Qualifications
1. Excellent Communication Skills: Verbal and written communication skills to effectively interact with customers.
2. Problem-Solving Skills: Ability to resolve customer complaints and concerns.
3. Product Knowledge: Familiarity with products or services offered by the company.
4. Time Management Skills: Ability to manage multiple customer interactions simultaneously.
5. Adaptability: Willingness to adapt to changing customer needs and priorities.
Contact HR Payal- +1373476+2
Job Types: Full-time, Permanent, Fresher
Pay: ₹26,000.00 - ₹36,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Rotational shift
UK shift
US shift
Supplemental Pay:
Commission pay
Overtime pay
Performance bonus
Shift allowance
Yearly bonus
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Banking Associate position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
