Banking Service Representative

Fifth Third Bank is a leading financial institution dedicated to helping our customers achieve their financial goals. As a Float CSR/Teller, you will be at the forefront of delivering exceptional customer service and driving business results.

This role offers a unique opportunity to develop your skills and expertise in customer service, sales, and problem-solving. You will work closely with the sales team to identify opportunities for growth and improvement, and collaborate with colleagues to deliver outstanding results.

Key Responsibilities:

• Deliver exceptional customer service by responding promptly to customer inquiries and resolving issues in a timely manner.

• Develop and maintain relationships with customers to understand their needs and preferences.

• Collaborate with the sales team to identify opportunities for growth and improvement.

• Participate in ongoing training and development to stay up-to-date on bank products and services.

Requirements:

• High school diploma or equivalent required.

• 2+ years of experience in a retail banking environment preferred.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and adapt to changing priorities.

• Basic math skills and ability to handle cash transactions accurately.