Job Description
Summary
Join us for this incredible opportunity to be part of our Food and Beverage team as a Banquet Porter/Server at The Walper Hotel located in Kitchener, Ontario. Not only will you be part of a rock-star team, but you’ll get to be a part of a company that earned a spot in Fortune’ 100 Best Companies to Work For in 2023!
Company Vision:
An iconic, contemporary, landmark property, we provide our guests with authentic and memorable experiences by offering uncompromising service and ultimate comfort.
Who We Are:
The Walper Hotel, a JDV Brand by Hyatt. Situated in the heart of downtown Kitchener, you will be part of a vibrant community that includes coffee bistros, restaurants and pubs, art galleries and museums. We are a team that work together, support one another, and have a voice in our organization. We are part of a company that strives every day to be the best, that focuses on offering the highest quality guest experience, and that seeks to foster a fun, collaborative work environment, rich with opportunities for growth and development.
What’s In It For You:
· Benefits plan
· Staff dining discount
· Discounted stays at the World of Hyatt family of hotels
· Automatic enrollment in the World of Hyatt loyalty rewards program
The Ideal Banquet Server:
Acts as the frontline for The Walper brand.
Provides friendly, courteous, and personalized service to guests.
Acknowledges that customer service is the most important differentiator, and understands the significance of the role in creating loyal and happy customers.
Has prior experience as a bartender in a similar environment and demonstrates wine, beer and cocktail knowledge
Is passionate about food, beverage, and people
Is Smart Serve Certified
Job Responsibilities
Sets-up correctly, neatly, and to completion banquet rooms, including clearing rooms of anything unrelated to upcoming functions
Performing pre-shift tasks, including polishing silver, glasses, etc.
Ensure proper table set-ups at all times for various meal periods
Serving all food and beverages according to company standards
Maintaining cleanliness of meeting rooms, service areas, storage areas, etc.
Cash handling and balancing including credit and debit at tend of every shift
Cleaning bar and banquet areas to prepare for next team member to use the space
Ensuring all bar paperwork is completed and handed in
Working Condition Physical effort Written and Verbal Skill
Shifts are scheduled within a seven-day period. A shift may be assigned at any of the following times: early morning, day and/or evening, weekends and holidays as determined by business requirements. On this basis flexibility and cooperation is required.
Work is primarily inside - air-conditioned in the summer, heated in the winter. During the summer (weather permitting) service and supervision may be required outdoors.
Last minute changes in business volume: including additional business, last minute change in specifications, and or cancellations, may in turn result, in a shorter shift or extended shift, and/or additional shifts.
Employees’ will stand, walk, and move around as circumstances, business levels and work load dictate.
Employees will be required from time to time to lift or carry light equipment, resources or product of moderate weight. For example trays, banquet serving dish a case of beer, wine liquor and pop.
Must be able to communicate clearly, professionally and politely with guests and team members.
Must be able to read and communicate details on BEO. Must understand menus and how a particular menu should be served. In addition must be able to detect and question discrepancies that may arise from time to time.
The Walper Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for our team members, customers, suppliers and partners. We encourage applications from all people and do not discriminate on the basis of race, ancestry, place of origin, ****** orientation, gender identity or expression, age, disability, marital or family status. Accommodations are available on request for candidates taking part in all aspects of the selection process. We look forward to meeting you!
Job Types: Full-time, Part-time
Pay: From $17.60 per hour
Work Location: In person
Join us for this incredible opportunity to be part of our Food and Beverage team as a Banquet Porter/Server at The Walper Hotel located in Kitchener, Ontario. Not only will you be part of a rock-star team, but you’ll get to be a part of a company that earned a spot in Fortune’ 100 Best Companies to Work For in 2023!
Company Vision:
An iconic, contemporary, landmark property, we provide our guests with authentic and memorable experiences by offering uncompromising service and ultimate comfort.
Who We Are:
The Walper Hotel, a JDV Brand by Hyatt. Situated in the heart of downtown Kitchener, you will be part of a vibrant community that includes coffee bistros, restaurants and pubs, art galleries and museums. We are a team that work together, support one another, and have a voice in our organization. We are part of a company that strives every day to be the best, that focuses on offering the highest quality guest experience, and that seeks to foster a fun, collaborative work environment, rich with opportunities for growth and development.
What’s In It For You:
· Benefits plan
· Staff dining discount
· Discounted stays at the World of Hyatt family of hotels
· Automatic enrollment in the World of Hyatt loyalty rewards program
The Ideal Banquet Server:
Acts as the frontline for The Walper brand.
Provides friendly, courteous, and personalized service to guests.
Acknowledges that customer service is the most important differentiator, and understands the significance of the role in creating loyal and happy customers.
Has prior experience as a bartender in a similar environment and demonstrates wine, beer and cocktail knowledge
Is passionate about food, beverage, and people
Is Smart Serve Certified
Job Responsibilities
Sets-up correctly, neatly, and to completion banquet rooms, including clearing rooms of anything unrelated to upcoming functions
Performing pre-shift tasks, including polishing silver, glasses, etc.
Ensure proper table set-ups at all times for various meal periods
Serving all food and beverages according to company standards
Maintaining cleanliness of meeting rooms, service areas, storage areas, etc.
Cash handling and balancing including credit and debit at tend of every shift
Cleaning bar and banquet areas to prepare for next team member to use the space
Ensuring all bar paperwork is completed and handed in
Working Condition Physical effort Written and Verbal Skill
Shifts are scheduled within a seven-day period. A shift may be assigned at any of the following times: early morning, day and/or evening, weekends and holidays as determined by business requirements. On this basis flexibility and cooperation is required.
Work is primarily inside - air-conditioned in the summer, heated in the winter. During the summer (weather permitting) service and supervision may be required outdoors.
Last minute changes in business volume: including additional business, last minute change in specifications, and or cancellations, may in turn result, in a shorter shift or extended shift, and/or additional shifts.
Employees’ will stand, walk, and move around as circumstances, business levels and work load dictate.
Employees will be required from time to time to lift or carry light equipment, resources or product of moderate weight. For example trays, banquet serving dish a case of beer, wine liquor and pop.
Must be able to communicate clearly, professionally and politely with guests and team members.
Must be able to read and communicate details on BEO. Must understand menus and how a particular menu should be served. In addition must be able to detect and question discrepancies that may arise from time to time.
The Walper Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for our team members, customers, suppliers and partners. We encourage applications from all people and do not discriminate on the basis of race, ancestry, place of origin, ****** orientation, gender identity or expression, age, disability, marital or family status. Accommodations are available on request for candidates taking part in all aspects of the selection process. We look forward to meeting you!
Job Types: Full-time, Part-time
Pay: From $17.60 per hour
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Banquet and Event Assistant (Porter/Server/Bartender) position is now open for candidates interested in the Hotel Jobs sector. This role in Kitchener offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
