Job Description
Full job description
Banquet Operations Manager
Education and/or Experience
High school graduate or equivalent.
.• Minimum two years of Banquet Management experience.
Proven track record in successfully assisting all types of banquet functions and other special events.
Some liquor and public entertainment license knowledge.
Job Knowledge, Core Competencies and Expectations
Knowledge of the principles, procedures and equipment used in the storage, care, preparation, cooking, dispensing and serving of food in large quantities.
Able to work a flexible schedule that includes weekends, holidays and split shifts.
Must have good communications skills and a dynamic, outgoing personality.
Good organizational and follow-through skills.
Ability to demonstrate proper banquet wine service.
Knowledge of kitchen and banquet equipment.
Knowledge of and ability to perform required roles during emergency situations.
Job Summary:
Manage the banquet functions for the club. Supervise service personnel to ensure that member and guest satisfaction and presentation standards are consistently attained. Maintain all banquet spaces and banquet equipment, including china, glassware, linen and all other banquet equipment.
Job Tasks/Duties
Event Production and Management
Coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order.
Transmits necessary information to and coordinates event planning with production, serving staff, procuring of decorations, entertainment and other special requests, etc.
Works with Banquet Manager, Banquet Chef and others to coordinate personnel requirements for private functions.
Oversees scheduling of banquet service employee meetings
Prepares and reviews table diagrams, guest tables and set-up needs for special functions.
Checks function sheets against actual room setup; overseas personnel scheduling for special functions.
Participates in or conducts pre-function meetings with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.
Oversees breakdown of events, including clean-up activities and securing the facilities
.• Serves as liaison between kitchen, service and management staff.
.• Critiques functions to determine future needs and to implement necessary changes for increased quality.
Attends Banquet Department meetings and confers with management to identify, plan and develop methods and procedures to obtain greater efficiency.
Staff supervision and training
Assists with training, supervising, scheduling and evaluating of banquet service staff.
Plans professional development and training activities for subordinate staff.
Supervises and directs banquet staff during all phases of a catered event.
Effectively and regularly communicates expectations and service goals to staff.
Ensures that all banquet staff are well-groomed and in proper uniform.
Enforces established club rules, regulations and policies.
Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
Analyzes situations requiring solutions and adopts an effective plan of action.
Equipment and Facility Maintenance
Inspects all linens daily for proper appearance.
Manages inventory of all banquet service ware, equipment and supplies to meet required needs.
Assures the neatness, cleanliness and safety of all banquet areas.
Researches and remains up to date with current serving and banquet display trends
Sales and Customer Service
Helps clients arrange banquets, luncheons, meetings, weddings, dances and other social
May serve “VIP” guests.events; obtains pertinent information needed for guest planning.
Promotes, advertises and markets the club’s social event facilities and capabilities to all members and public.
Manages complaints.
Other duties as assigned
Performs special projects as assigned by the Food and Beverage Director or Banquet Manager.
Assists with completion of in-house banquet event orders (BEOs).
Attends staff and management meetings to review policies and procedures, future business and to continually develop quality and image of banquet functions.
Assists in the development and execution of short- and long-term department goals.
Physical Demands and Work Environment
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.
Continuous repetitive motions.
Work in a hot, humid and noisy environment.
Job Type: Full-time
Pay: From $60,405.00 per year
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Work Location: In person
Banquet Operations Manager
Education and/or Experience
High school graduate or equivalent.
.• Minimum two years of Banquet Management experience.
Proven track record in successfully assisting all types of banquet functions and other special events.
Some liquor and public entertainment license knowledge.
Job Knowledge, Core Competencies and Expectations
Knowledge of the principles, procedures and equipment used in the storage, care, preparation, cooking, dispensing and serving of food in large quantities.
Able to work a flexible schedule that includes weekends, holidays and split shifts.
Must have good communications skills and a dynamic, outgoing personality.
Good organizational and follow-through skills.
Ability to demonstrate proper banquet wine service.
Knowledge of kitchen and banquet equipment.
Knowledge of and ability to perform required roles during emergency situations.
Job Summary:
Manage the banquet functions for the club. Supervise service personnel to ensure that member and guest satisfaction and presentation standards are consistently attained. Maintain all banquet spaces and banquet equipment, including china, glassware, linen and all other banquet equipment.
Job Tasks/Duties
Event Production and Management
Coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order.
Transmits necessary information to and coordinates event planning with production, serving staff, procuring of decorations, entertainment and other special requests, etc.
Works with Banquet Manager, Banquet Chef and others to coordinate personnel requirements for private functions.
Oversees scheduling of banquet service employee meetings
Prepares and reviews table diagrams, guest tables and set-up needs for special functions.
Checks function sheets against actual room setup; overseas personnel scheduling for special functions.
Participates in or conducts pre-function meetings with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.
Oversees breakdown of events, including clean-up activities and securing the facilities
.• Serves as liaison between kitchen, service and management staff.
.• Critiques functions to determine future needs and to implement necessary changes for increased quality.
Attends Banquet Department meetings and confers with management to identify, plan and develop methods and procedures to obtain greater efficiency.
Staff supervision and training
Assists with training, supervising, scheduling and evaluating of banquet service staff.
Plans professional development and training activities for subordinate staff.
Supervises and directs banquet staff during all phases of a catered event.
Effectively and regularly communicates expectations and service goals to staff.
Ensures that all banquet staff are well-groomed and in proper uniform.
Enforces established club rules, regulations and policies.
Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
Analyzes situations requiring solutions and adopts an effective plan of action.
Equipment and Facility Maintenance
Inspects all linens daily for proper appearance.
Manages inventory of all banquet service ware, equipment and supplies to meet required needs.
Assures the neatness, cleanliness and safety of all banquet areas.
Researches and remains up to date with current serving and banquet display trends
Sales and Customer Service
Helps clients arrange banquets, luncheons, meetings, weddings, dances and other social
May serve “VIP” guests.events; obtains pertinent information needed for guest planning.
Promotes, advertises and markets the club’s social event facilities and capabilities to all members and public.
Manages complaints.
Other duties as assigned
Performs special projects as assigned by the Food and Beverage Director or Banquet Manager.
Assists with completion of in-house banquet event orders (BEOs).
Attends staff and management meetings to review policies and procedures, future business and to continually develop quality and image of banquet functions.
Assists in the development and execution of short- and long-term department goals.
Physical Demands and Work Environment
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.
Continuous repetitive motions.
Work in a hot, humid and noisy environment.
Job Type: Full-time
Pay: From $60,405.00 per year
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Banquet Operations Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Syracuse offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
