Provide compelling communication to potential guests about the brand, facility and menu
• Follow up to answer questions, address concerns, and secure commitments through signed contracts and required deposits from prospective parties
• Meet with guests to show facilities, develop menus and offer other services such as audio/visual, entertainment
• Develop agreements, menus, and event orders
• Enter events into Open Table reservation system and review event schedule with host
• Coordinate event menus with the Chef to ensure proper inventories and item availability
• Coordinate room set up with managers and servers to ensure that specifications exceed the guests’ expectations and assist as needed
• Meet and greet all parties upon arrival for the scheduled event to review arrangements and introduce them to the Manager on Duty and the lead server
• Oversee event execution through entrée service whenever possible to ensure proper timing and complete Guest satisfaction
• Conduct a post-event follow up to ensure a “Raving Fan” experience was delivered and to inquire about repeat bookings