Banquet Supervisor
Full job description
Welcome! The Banff Park Lodge Hotel Collective operates 3 hotel properties, Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites. Within the Banff Park Lodge property, we operate 2 restaurants, La Terrazza and Crave Mountain Grill. Staff and guests alike can enjoy our ideal location, close to the liveliness of downtown Banff on one side and the serenity of the Bow River on the other.
We are proudly committed to creating an inclusive workplace and understand the importance of diversity in our team.* We wish to provide a safe and equal work environment for all to foster success inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other. We are happy to consider accessibility assistance to applicants* upon request. Please submit accommodation requests to hradmin@banffparklodge.com and title “"APPLICATION ASSISTANCE REQUEST". We thank all candidates for their application.
Thank you for your interest in joining our team as Banquet Supervisor.
Job Overview: The Banquet Supervisor is responsible for providing a memorable experience for guests that exceeds their expectations. They must be familiar with and train staff on emergency, safety, and security procedures. In the absence of the manager, the Banquet Supervisor must supervise the efficient and profitable operation of the department while adhering to the environmental mission statement for waste reduction, water reduction, and energy consumption.
Employee Incentives (subject to change)
Staff accommodation ranging from $8.00-$16.50 per day (based on availability),
Staff rates and friends and family rates at our hotels and restaurants,
Frequently held staff events and involvement opportunities,
Free duty meal in the Staff Cafeteria, serving hot meals for lunch and dinner daily,
Health benefits available for full-time staff after 6 months of employment, including life insurance, dental, medical and drug coverage,
Uniforms supplied (excluding footwear) and free dry cleaning for work attire available,
Employee Assistant Program, providing free professional counselling sessions,
Corporate Canoe Club Pass in the summer,
Use of hotel pool and gym facility (restrictions apply),
Employee Referral Program,
And more!
Duties Include (but are not limited to):
Maximize revenue while controlling expenses, especially labor and food and beverage costs.
Provide corrective discipline to personnel as required and create a positive, productive team atmosphere.
Ensure public areas and function spaces are clean and organized and report any maintenance issues.
Provide "hands-on" assistance as needed to expedite service and meet with event planners to address any requests promptly.
Maintain working knowledge of Lightspeed functions for accurate computation and posting of guest function bills.
Take care of hotel equipment and supplies by using them as designed, storing them securely, and reporting any deficiencies.
Work cooperatively and effectively with all staff to ensure guest satisfaction and resolve conflicts in favor of the guest's needs.
Other duties as assigned
Ideal Candidate/Job Requirements:
Has a minimum of 1 year of food and beverage/catering supervisor experience
Alberta Pro Serve certificate is required
Flexible schedule required
Must be physically cable of lifting and carrying up to 50 pounds
Has a dynamic personality and excellent customer service skills
Shows strong leadership, interpersonal skills and brings in a positive attitude
Job Types: Full-time, Permanent
Pay: $1+.00-$20.00 per hour
Expected hours: 30 – 40 per week
Additional pay:
Bonus pay
Tips
Benefits:
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Vision care
Schedule:
Day shift
Evening shift
Holidays
Morning shift
Night shift
Overtime
Application question(s):
When is your available start date?
How long do you plan to be in Banff?
Do you require staff accommodation?
Please state your pronoun (optional).
Do you require assistance during the application process? If so, please send an email to hradmin@banffparklodge.com to request assistance OR indicate Not Applicable (N/A).
Experience:
Food and Beverage: 1 year (preferred)
Work Location: In person