Job Description
Full job description
Additional Information
Job Number2603XXXXXX
Job CategoryEvent Management
LocationPier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
At Pier One, every event is an opportunity to create something extraordinary.
We’re looking for an Banquets Operations Manager who’s passionate about service excellence, thrives in dynamic environments, and leads with precision and heart. If you love orchestrating seamless events and inspiring teams to deliver unforgettable experiences, this is your moment.
About the Role
As the Event Operations Manager, you’ll be the driving force behind our event execution from setup to service to pack down. You’ll lead banquet teams, manage inventory and logistics, and ensure every function reflects our commitment to quality and guest satisfaction. Your leadership will shape the success of weddings, conferences, galas, and everything in between.
Key Responsibilities
Execute events to the highest standards, ensuring every detail aligns with Banquet Event Orders and guest expectations
Lead and inspire banquet leaders and service staff, fostering a culture of excellence and teamwork
Monitor financials, control beverage inventory, and manage departmental assets
Conduct pre-event inspections and ensure rooms are impeccably set and maintained
Schedule staff to meet service standards while optimizing profitability
Maintain cleanliness and sanitation across all banquet areas
Communicate clearly with internal teams and clients to ensure flawless execution
Attend and lead key meetings including BEO reviews, pre-cons, and daily stand-ups
Act as a liaison with kitchen teams to ensure seamless food and beverage service
Project supply needs and manage orders for equipment and presentation materials
Promote guest satisfaction and respond to feedback with professionalism and care
Uphold and reinforce all operational standards, policies, and procedures
About You
Proven experience in banquet or event operations, preferably in a hotel or hospitality setting
Strong leadership, communication, and problem-solving skills
Calm under pressure with a proactive, solutions-focused mindset
Passionate about delivering exceptional guest experiences
Skilled in inventory management, scheduling, and event logistics
Knowledge of food and beverage service standards and event presentation
Comfortable with technology and event management systems
Flexible availability including evenings, weekends, and holidays
Full working rights in Australia
Why You’ll Love It Here
Be part of a team that celebrates creativity, collaboration, and service excellence
Enjoy complimentary meals, coffee, and uniform care
Access exclusive hotel and travel discounts for you and your loved ones
Grow your career with world-class training and development programs
Thrive in a supportive, inclusive workplace culture
Participate in our Employee Assistance Program and referral incentives
Ready to lead unforgettable events with precision and passion?
Apply now and help us create extraordinary moments at Pier One.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information
Job Number2603XXXXXX
Job CategoryEvent Management
LocationPier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
At Pier One, every event is an opportunity to create something extraordinary.
We’re looking for an Banquets Operations Manager who’s passionate about service excellence, thrives in dynamic environments, and leads with precision and heart. If you love orchestrating seamless events and inspiring teams to deliver unforgettable experiences, this is your moment.
About the Role
As the Event Operations Manager, you’ll be the driving force behind our event execution from setup to service to pack down. You’ll lead banquet teams, manage inventory and logistics, and ensure every function reflects our commitment to quality and guest satisfaction. Your leadership will shape the success of weddings, conferences, galas, and everything in between.
Key Responsibilities
Execute events to the highest standards, ensuring every detail aligns with Banquet Event Orders and guest expectations
Lead and inspire banquet leaders and service staff, fostering a culture of excellence and teamwork
Monitor financials, control beverage inventory, and manage departmental assets
Conduct pre-event inspections and ensure rooms are impeccably set and maintained
Schedule staff to meet service standards while optimizing profitability
Maintain cleanliness and sanitation across all banquet areas
Communicate clearly with internal teams and clients to ensure flawless execution
Attend and lead key meetings including BEO reviews, pre-cons, and daily stand-ups
Act as a liaison with kitchen teams to ensure seamless food and beverage service
Project supply needs and manage orders for equipment and presentation materials
Promote guest satisfaction and respond to feedback with professionalism and care
Uphold and reinforce all operational standards, policies, and procedures
About You
Proven experience in banquet or event operations, preferably in a hotel or hospitality setting
Strong leadership, communication, and problem-solving skills
Calm under pressure with a proactive, solutions-focused mindset
Passionate about delivering exceptional guest experiences
Skilled in inventory management, scheduling, and event logistics
Knowledge of food and beverage service standards and event presentation
Comfortable with technology and event management systems
Flexible availability including evenings, weekends, and holidays
Full working rights in Australia
Why You’ll Love It Here
Be part of a team that celebrates creativity, collaboration, and service excellence
Enjoy complimentary meals, coffee, and uniform care
Access exclusive hotel and travel discounts for you and your loved ones
Grow your career with world-class training and development programs
Thrive in a supportive, inclusive workplace culture
Participate in our Employee Assistance Program and referral incentives
Ready to lead unforgettable events with precision and passion?
Apply now and help us create extraordinary moments at Pier One.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
💡 Quick Summary
Seeking a career-building opportunity? The Banquets Operations Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.