Job Description
BookEinstein is an edtech startup based in Mumbai, founded in 2016. We focus on removing language barriers and fostering skills in Creative Writing, Public Speaking, and Vocabulary Building to help students express themselves confidently. Partnering with top schools, we provide engaging online classes and enhanced learning experiences. Additionally, we offer a curated children’s library and book service, featuring high-quality, imported books, and guided reading strategies to support individual success.
Role Description
This is a full-time, on-site role based in Mumbai for a Client Servicing Manager in the Edtech domain. The role involves b2c sales, team managemnet, managing client relationships, ensuring high levels of customer satisfaction, and addressing customer needs. Responsibilities include handling day-to-day interactions with clients, resolving concerns promptly, providing excellent service, and maintaining effective communication. The Client Servicing Manager will also work closely with internal teams to ensure seamless service delivery and support business growth.
Qualifications
• Proficiency in Client Services and Client Relations to engage clients and ensure successful partnerships
• Prior b2c experience, team management, social media
• Strong Customer Satisfaction and Customer Service skills to address and fulfill client needs
• Excellent Communication skills for both written and verbal interactions
• Strong organizational and problem-solving abilities
• Prior experience in a client-facing or customer service role is a plus
• Bachelor's degree in Business, Marketing, or a related field
• Positive attitude, proactive approach, and ability to work collaboratively with teams
Role Description
This is a full-time, on-site role based in Mumbai for a Client Servicing Manager in the Edtech domain. The role involves b2c sales, team managemnet, managing client relationships, ensuring high levels of customer satisfaction, and addressing customer needs. Responsibilities include handling day-to-day interactions with clients, resolving concerns promptly, providing excellent service, and maintaining effective communication. The Client Servicing Manager will also work closely with internal teams to ensure seamless service delivery and support business growth.
Qualifications
• Proficiency in Client Services and Client Relations to engage clients and ensure successful partnerships
• Prior b2c experience, team management, social media
• Strong Customer Satisfaction and Customer Service skills to address and fulfill client needs
• Excellent Communication skills for both written and verbal interactions
• Strong organizational and problem-solving abilities
• Prior experience in a client-facing or customer service role is a plus
• Bachelor's degree in Business, Marketing, or a related field
• Positive attitude, proactive approach, and ability to work collaboratively with teams
💡 Quick Summary
Seeking a career-building opportunity? The BD/Sales Manager D2C - Edtech (in office - South Mumbai) position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
