Job Description
From 8 to 13 year(s) of experience
₹ Not Disclosed by Recruiter
Mumbai, Mumbai Suburban, Navi Mumbai
or
Job Description
Roles and Responsibilities
Key Responsibilities:
Manage production technical support for issues logged by user and other customer support units
Stakeholder management within different business units etc .
Perform jobs like incident analysis / review, impact analysis of critical issues, detailed technical
analysis of complex issues
Periodic review of systems and interfaces and document all these in KDB (knowledge database).
Performing analysis of tickets and repeated incidents raised and work on reducing repeated tickets andincidents
Key Competencies / skill set:
Team management experience in production support is must.
Work Experience on Payment hub and application interfaces for domestic payments like RTGS, NEFT.
Should have tech knowledge and hands on experience.
Functional knowledge of payments processing is must
Desired Candidate Profile
Experience of 8+ years in payments domain which should also include experience in business
interaction and business stake holder management. with minimum 6 years in production support inBFSI environment.
Location- Santacruz, Mumbai
Role:Other
Salary: Not Disclosed by Recruiter
Industry:Banking
Department:Other
Role Category:Other
Employment Type:Full Time, Permanent
Key Skills
Team ManagementCustomer SupportImpact AnalysisTechnical SupportProduction ManagementTechnical AnalysisProduction SupportStakeholder Management
Education
UG:B.Tech/B.E. in Any Specialization,B.Sc in Any Specialization,BCA in Any Specialization
Company Profile
SKILLVENTORY
A Leading RPO!!!
Recruiter Name:Siddharth Bhopte
Contact Company:SKILLVENTORY
Telephone:
💡 Quick Summary
Seeking a career-building opportunity? The BDTS Payment TPH Role with Leading Bank position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
