Bell Attendant
Job highlights
Identified by Google from the original job post
Qualifications
Must have a valid driver's license for the applicable state
Must have an acceptable MVR (Motor Vehicle Driving record)
Minimum of one year driving experience
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful high pressure situations
Must maintain composure and objectivity under pressure
Responsibilities
Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities
The Bell Attendant is also expected to support with front desk operations
Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner
Approach all encounters with guests and employees in a friendly service oriented manner
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
Greet guests in a pleasant manner
Load and unload luggage carts
Escort guests to rooms
Check/store luggage for arrivals and departures with luggage tags
Deliver messages to meeting rooms
Deliver flowers and packages to guest rooms
Complete room changes
Maintain current listing of local and area attractions special events and activities
Maintain list of local transportation guides churches sports arenas etc
Assist housekeeping department with guest requests
Ensure lobby reader board is correct
Provide information maps and directions as required
Open doors
Answer phones to assist guest service agents
Conduct house count by computer
Show guest rooms and suites as needed and emphasize company amenities
Other duties as required
Access to back of house areas of the hotel and sensitive information
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including the Hotel Safe Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Job description
Job Summary
Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.
ResponsibilitiesQualifications
• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state.
• Must have an acceptable MVR (Motor Vehicle Driving record)
• Minimum of one year driving experience
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.
Responsibilities
• Approach all encounters with guests and employees in a friendly service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner.
• Load and unload luggage carts.
• ****** guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers and packages to guest rooms.
• Complete room changes.
• Maintain current listing of local and area attractions special events and activities.
• Maintain list of local transportation guides churches sports arenas etc.
• Assist housekeeping department with guest requests.
• Ensure lobby reader board is correct.
• Provide information maps and directions as required.
• Open doors.
• Answer phones to assist guest service agents.
• Conduct house count by computer.
• Show guest rooms and suites as needed and emphasize company amenities.
• Other duties as required.
• Access to back of house areas of the hotel and sensitive information
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Access and control to sensitive areas in the hotel premises including the Hotel Safe Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
• Drive safely on behalf of the company for business reasons
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.