Job Description
Qualifications
Ability to understand and provide friendly guest service
Knowledge of hotel and the city
Ability to understand and provide friendly and proper guest service
Ability to follow an appropriate course of action based on policies and procedures
Ability to operate a computer, calculator, phone, and other office equipment
Attention to details with good organizational and efficient time management skills
Consistent professional attitude and behavior with effective listening and communication skills
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Ability to satisfy the legal requirements for employment within the jurisdiction
Working Conditions & Physical Effort
The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment
The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 100 pounds
While performing job duties, the associate is required to listen, speak, and write
The job requires close vision with or without corrective lenses
Benefits
Full benefits package included for full-time employees!
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
AMAZING HOTEL DISCOUNTS
and MUCH MORE
Responsibilities
The Bellperson greets and assists guests, taking care of luggage, running errands, and delivering items in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations
In some circumstances, the Bellperson may also be assigned van driver duties or other responsibilities
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management
Reports any deviations from policies, procedures, brand standards and regulations to management
Complies with all guest service basics such as uniforms, name tags and proper guest greeting
Knowledgeable on hotel facilities and services to assist guests as appropriate
Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations
Impresses guests with quality and timely service in a pleasant and friendly manner
Greet and open doors for guests in a friendly and courteous manner
By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas
Issue claim checks when requested to store guest luggage/items
Return guest luggage/items upon receipt of claim checks
Answer guest inquiries about hotel services and in-house events, etc
Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations
Maintain and clean the designated lobby station and baggage room; standing ready to assist guests
Clean and maintain baggage carts
Deliver messages and valet to guest rooms
Keep lobby doors and windows clean when not busy with guests
Foster good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc
to provide the maximum level of quality service
On time and at work when scheduled, and in proper uniform
Any other tasks / duties as requested by management
Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters
Physical work is a primary part of job and it is performed inside and outside with equipment and machines
Job description
Fast-paced Environment! Fun team to work with!
Come join the team at InterContinental Kansas City on the Plaza!
The Bellperson greets and assists guests, taking care of luggage, running errands, and delivering items in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. In some circumstances, the Bellperson may also be assigned van driver duties or other responsibilities. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
Essential Functions
• Greet and open doors for guests in a friendly and courteous manner.
• By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas.
• Issue claim checks when requested to store guest luggage/items. Return guest luggage/items upon receipt of claim checks.
• Answer guest inquiries about hotel services and in-house events, etc. Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations.
• Maintain and clean the designated lobby station and baggage room; standing ready to assist guests. Clean and maintain baggage carts.
• Deliver messages and valet to guest rooms.
• Keep lobby doors and windows clean when not busy with guests.
• Foster good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service.
• On time and at work when scheduled, and in proper uniform.
• Any other tasks / duties as requested by management.
Skills And Abilities
Ability to understand and provide friendly guest service. Knowledge of hotel and the city. Ability to understand and provide friendly and proper guest service. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone, and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.
Working Conditions & Physical Effort
Physical work is a primary part of job and it is performed inside and outside with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak, and write. The job requires close vision with or without corrective lenses.
Benefits
Full benefits package included for full-time employees!
• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• AMAZING HOTEL DISCOUNTS
• and MUCH MORE
EEO/M/F/VET/DISABLED
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to understand and provide friendly guest service
Knowledge of hotel and the city
Ability to understand and provide friendly and proper guest service
Ability to follow an appropriate course of action based on policies and procedures
Ability to operate a computer, calculator, phone, and other office equipment
Attention to details with good organizational and efficient time management skills
Consistent professional attitude and behavior with effective listening and communication skills
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Ability to satisfy the legal requirements for employment within the jurisdiction
Working Conditions & Physical Effort
The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment
The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 100 pounds
While performing job duties, the associate is required to listen, speak, and write
The job requires close vision with or without corrective lenses
Benefits
Full benefits package included for full-time employees!
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
AMAZING HOTEL DISCOUNTS
and MUCH MORE
Responsibilities
The Bellperson greets and assists guests, taking care of luggage, running errands, and delivering items in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations
In some circumstances, the Bellperson may also be assigned van driver duties or other responsibilities
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management
Reports any deviations from policies, procedures, brand standards and regulations to management
Complies with all guest service basics such as uniforms, name tags and proper guest greeting
Knowledgeable on hotel facilities and services to assist guests as appropriate
Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations
Impresses guests with quality and timely service in a pleasant and friendly manner
Greet and open doors for guests in a friendly and courteous manner
By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas
Issue claim checks when requested to store guest luggage/items
Return guest luggage/items upon receipt of claim checks
Answer guest inquiries about hotel services and in-house events, etc
Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations
Maintain and clean the designated lobby station and baggage room; standing ready to assist guests
Clean and maintain baggage carts
Deliver messages and valet to guest rooms
Keep lobby doors and windows clean when not busy with guests
Foster good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc
to provide the maximum level of quality service
On time and at work when scheduled, and in proper uniform
Any other tasks / duties as requested by management
Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters
Physical work is a primary part of job and it is performed inside and outside with equipment and machines
Job description
Fast-paced Environment! Fun team to work with!
Come join the team at InterContinental Kansas City on the Plaza!
The Bellperson greets and assists guests, taking care of luggage, running errands, and delivering items in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. In some circumstances, the Bellperson may also be assigned van driver duties or other responsibilities. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
Essential Functions
• Greet and open doors for guests in a friendly and courteous manner.
• By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas.
• Issue claim checks when requested to store guest luggage/items. Return guest luggage/items upon receipt of claim checks.
• Answer guest inquiries about hotel services and in-house events, etc. Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations.
• Maintain and clean the designated lobby station and baggage room; standing ready to assist guests. Clean and maintain baggage carts.
• Deliver messages and valet to guest rooms.
• Keep lobby doors and windows clean when not busy with guests.
• Foster good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service.
• On time and at work when scheduled, and in proper uniform.
• Any other tasks / duties as requested by management.
Skills And Abilities
Ability to understand and provide friendly guest service. Knowledge of hotel and the city. Ability to understand and provide friendly and proper guest service. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone, and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.
Working Conditions & Physical Effort
Physical work is a primary part of job and it is performed inside and outside with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak, and write. The job requires close vision with or without corrective lenses.
Benefits
Full benefits package included for full-time employees!
• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• AMAZING HOTEL DISCOUNTS
• and MUCH MORE
EEO/M/F/VET/DISABLED
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
💡 Quick Summary
Seeking a career-building opportunity? The Bellperson position is now open for candidates interested in the Hotel Jobs sector. This role in Kansas City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
