Job Description
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
We are seeking a motivated and detail-oriented Benefits Analyst II to join our Total Rewards team. This role is essential for ensuring the accurate administration, compliance, and effective communication of our global benefits, retirement, and recognition programs. This is an ideal opportunity to build a foundational understanding of People Operations and global benefits. The Benefits Analyst II will serve as a key operational partner, maintaining system data integrity and ensuring a positive and informed employee benefits experience.
What you’ll be working on
Benefits Administration & Employee Support: Administer core US and global benefits programs (e.g., healthcare, retirement, etc) by processing employee life events in the HRIS (Workday), managing vendor inquiries, and resolving employee benefit tickets for timely issue resolution. Provide support to the Benefits Manager for annual programs like US Open Enrollment and global renewals.
Data Integrity & System Management: Ensure system data accuracy and seamless transmission by managing carrier file feed error resolution, reconciling data with Payroll and Business Systems, and external vendors.
Compliance & Audit Support: Support annual benefits compliance tasks, including gathering data for 5500 filings, Non-Discrimination Testing, and assisting with data/documentation for internal and external audits.
Finance Process Management: Manage benefits-related financial processes, including processing vendor invoices and maintaining monthly financial reports, and Ad hoc project support for Benefits and Compensation projects.
We’d love to hear from people with
2+ years of Human Resources experience, with exposure to or interest in benefits administration
Demonstrated proficiency in Excel and/or Google Sheets, with a strong ability to analyze data, troubleshoot discrepancies, and manage monthly reconciliation processes
Team player and roll up the sleeves mentality. Willing to learn and demonstrate a proactive approach to work
Exceptional customer service skills and the ability to exercise professional judgment in dealing with sensitive and confidential employee matters
Strong organizational skills, keen attention to detail, and the ability to multitask and prioritize competing deadlines in a fast-paced environment
Experience working with an HRIS system and familiarity with benefits enrollment and vendor platforms is preferred but not required
The base pay provided for this position ranges from $73,525.00 / year - $86,500.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.
Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
We are seeking a motivated and detail-oriented Benefits Analyst II to join our Total Rewards team. This role is essential for ensuring the accurate administration, compliance, and effective communication of our global benefits, retirement, and recognition programs. This is an ideal opportunity to build a foundational understanding of People Operations and global benefits. The Benefits Analyst II will serve as a key operational partner, maintaining system data integrity and ensuring a positive and informed employee benefits experience.
What you’ll be working on
Benefits Administration & Employee Support: Administer core US and global benefits programs (e.g., healthcare, retirement, etc) by processing employee life events in the HRIS (Workday), managing vendor inquiries, and resolving employee benefit tickets for timely issue resolution. Provide support to the Benefits Manager for annual programs like US Open Enrollment and global renewals.
Data Integrity & System Management: Ensure system data accuracy and seamless transmission by managing carrier file feed error resolution, reconciling data with Payroll and Business Systems, and external vendors.
Compliance & Audit Support: Support annual benefits compliance tasks, including gathering data for 5500 filings, Non-Discrimination Testing, and assisting with data/documentation for internal and external audits.
Finance Process Management: Manage benefits-related financial processes, including processing vendor invoices and maintaining monthly financial reports, and Ad hoc project support for Benefits and Compensation projects.
We’d love to hear from people with
2+ years of Human Resources experience, with exposure to or interest in benefits administration
Demonstrated proficiency in Excel and/or Google Sheets, with a strong ability to analyze data, troubleshoot discrepancies, and manage monthly reconciliation processes
Team player and roll up the sleeves mentality. Willing to learn and demonstrate a proactive approach to work
Exceptional customer service skills and the ability to exercise professional judgment in dealing with sensitive and confidential employee matters
Strong organizational skills, keen attention to detail, and the ability to multitask and prioritize competing deadlines in a fast-paced environment
Experience working with an HRIS system and familiarity with benefits enrollment and vendor platforms is preferred but not required
The base pay provided for this position ranges from $73,525.00 / year - $86,500.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.
Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
💡 Quick Summary
Seeking a career-building opportunity? The Benefits Analyst II position is now open for candidates interested in the Work from home Jobs sector. This role in Bideford offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.