Job Description
BENSAN DISTRIBUTION TRAINING & TECHNCIAL SUPPORT MANAGER - Fire Alarms / Fire Protection
The company
Bensan Distribution is a 100% New Zealand owned established business which distributes, supports, and manufactures industry leading fire protection systems, from established global brands. Bensan is growing and we are looking a Training and Technical Support Manager to join a team of highly regarded industry specialists.
The role
If electronic systems are in your DNA, calm leadership is in your personality, and attention to detail is your style, this is the role for you. This is a senior position and will take ownership of the training and technical support portfolio with a focus on newly appointed distributorships from prestigious globally recognised fire detection brands. In this role, you will be part of an established technical team and with our nationwide footprint, growing reputation and supportive management you can achieve and make a difference.
As a crucial position within the company, this newly created role is key to success as we look to the future.
Requirements:
You will be a relationship builder and dedicated to supporting our customers.
Your proven knowledge across fire alarms, NZS4512 and/or building related electronic systems will aid your success as will your technical support experience and engaging personality.
A positive energy and 'can do' focus on delivery of objectives to improve customer experience combined with commercial acumen is essential.
Advanced knowledge of commissioning proprietary fire alarms or electronic systems within the building & construction sector.
History of leading and/or upskilling installation and commissioning teams
Ability to work alongside a range of stakeholders is essential to success, as is engaging in our culture of ownership, continuous improvement and challenging the status quo.
Strong internal and external communication and exceptional customer service are key attributes for this role.
This opportunity will see you travelling nationally, thus proximity to a major airport is a requirement.
The primary responsibilities are:
Supporting the businesses customers via the ongoing development and implementation of the Bensan national fire alarm installer technical and training programme, ensuring that our customer's technical support and commissioning needs are met.
Supporting the Sales Manager to deliver on the created demand by way of quoting and design through to delivery of fully commissioned and complaint systems.
The gaining of projects by way of education of fire engineers, consultants & specifiers to gain specification of Bensan product lines.
Supporting the businesses ongoing product development and product management requirements alongside the Bensan technical group
Skills and Experience:
NZ residency with a minimum 3 years New Zealand work experience.
Proven history of commissioning and /or technical support and/or training experience with electronic building products and systems e.g. fire alarms, security, building management systems, HVAC.
Current and clean NZ drivers' licence
The successful candidate will be rewarded with an excellent remuneration package and full use of a company vehicle. This represents a huge opportunity for the right candidate within a culture that rewards results.
The company
Bensan Distribution is a 100% New Zealand owned established business which distributes, supports, and manufactures industry leading fire protection systems, from established global brands. Bensan is growing and we are looking a Training and Technical Support Manager to join a team of highly regarded industry specialists.
The role
If electronic systems are in your DNA, calm leadership is in your personality, and attention to detail is your style, this is the role for you. This is a senior position and will take ownership of the training and technical support portfolio with a focus on newly appointed distributorships from prestigious globally recognised fire detection brands. In this role, you will be part of an established technical team and with our nationwide footprint, growing reputation and supportive management you can achieve and make a difference.
As a crucial position within the company, this newly created role is key to success as we look to the future.
Requirements:
You will be a relationship builder and dedicated to supporting our customers.
Your proven knowledge across fire alarms, NZS4512 and/or building related electronic systems will aid your success as will your technical support experience and engaging personality.
A positive energy and 'can do' focus on delivery of objectives to improve customer experience combined with commercial acumen is essential.
Advanced knowledge of commissioning proprietary fire alarms or electronic systems within the building & construction sector.
History of leading and/or upskilling installation and commissioning teams
Ability to work alongside a range of stakeholders is essential to success, as is engaging in our culture of ownership, continuous improvement and challenging the status quo.
Strong internal and external communication and exceptional customer service are key attributes for this role.
This opportunity will see you travelling nationally, thus proximity to a major airport is a requirement.
The primary responsibilities are:
Supporting the businesses customers via the ongoing development and implementation of the Bensan national fire alarm installer technical and training programme, ensuring that our customer's technical support and commissioning needs are met.
Supporting the Sales Manager to deliver on the created demand by way of quoting and design through to delivery of fully commissioned and complaint systems.
The gaining of projects by way of education of fire engineers, consultants & specifiers to gain specification of Bensan product lines.
Supporting the businesses ongoing product development and product management requirements alongside the Bensan technical group
Skills and Experience:
NZ residency with a minimum 3 years New Zealand work experience.
Proven history of commissioning and /or technical support and/or training experience with electronic building products and systems e.g. fire alarms, security, building management systems, HVAC.
Current and clean NZ drivers' licence
The successful candidate will be rewarded with an excellent remuneration package and full use of a company vehicle. This represents a huge opportunity for the right candidate within a culture that rewards results.
💡 Quick Summary
Seeking a career-building opportunity? The Bensan Distribution Training & Technical Support Manager position is now open for candidates interested in the Education Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
