Full–time
Job Summary:

The Zonal Training Manager, builds and manages a team of trainers, to provide support to BFIL's training needs at all levels of the organization within the Zone. This individual ensures effective delivery and deployment of appropriate training curriculum, tools, train-the-trainer sessions, and extend additional support as necessary. The candidate should work closely with the Zonal Business Head to understand the training needs and submit post training data and analysis.

Responsibilities:

- Collaborate with business managers to understand and identify specific training needs, interact with Head Office contents team for procurement of relevant training materials, Conduct Train the Trainer Programs, ensure assigned employee base is receiving proper training at all levels

- Identify training needs of the trainers. Develop modules and train the trainers to bridge the identified gap.

- Identify, analyze and prioritize training needs. Develop and implement a coherent training strategy that uses multiple training modalities - traditional classroom, on-the-job, self-paced online, instructor-led on-line programs, etc.

- Create and follow a training calendar that incorporates training strategy and priorities

- Manage the design and development of training products, materials, and services - including curriculum and program development

- Design an evaluation strategy and manage it to ensure that training programs are effective at developing employee knowledge, skill and performance

- Solicit feedback from employees and management on program effectiveness and use that information to continuously improve training programs

- Develop/monitor training budget, ensuring programs are cost efficient and effective

- Manage training operations, continuously streamlining and improving processes

- Develop and maintain a high-quality team of professionals (employees, contractors, and partners) to develop and deliver training programs

- Work with other managers and directors within BFIL to establish the direction and priorities for the Zone

Required Education and Experience:

- Post-graduate degree or equivalent experience required, specialization in Education, Instructional Design, Training, or equivalent is strongly preferred

- 7+ years of experience required, with preference for experience in sales, training and performance improvement.

- Experience in handling a team of trainers to deploy trainings and ensure learning across levels in the allotted territory.

- Good at analyzing numbers to dig out training requirements

- Experience in training content creation

- Good team player