Job Description
Customer Service Executive
Full Job Description
Customer Service Executive-
In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities:
• Respond to customer queries and customers concern.
• Demonstrates effective, clear and professional written and oral communication.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem-solving capabilities and assist customers in case of any issues
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
• Basic knowledge of how digital payments work required
Preferred skills:
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analysing / understanding skills
• Analytical skills with customer centric approach
• You should be able to work on a flexible schedule (including weekend shift)
Job Type: Full-time
Salary: ₹15,000.00 – ₹22,000.00 per month
Schedule:
• Rotational shift
• UK shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred
Full Job Description
Customer Service Executive-
In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities:
• Respond to customer queries and customers concern.
• Demonstrates effective, clear and professional written and oral communication.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem-solving capabilities and assist customers in case of any issues
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
• Basic knowledge of how digital payments work required
Preferred skills:
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analysing / understanding skills
• Analytical skills with customer centric approach
• You should be able to work on a flexible schedule (including weekend shift)
Job Type: Full-time
Salary: ₹15,000.00 – ₹22,000.00 per month
Schedule:
• Rotational shift
• UK shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred
💡 Quick Summary
Seeking a career-building opportunity? The Bihar Vacancy 2026 12th Pass position is now open for candidates interested in the Fresher Jobs sector. This role in Bihar offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
