Job Description
Pulled from the full job description
On-the-job training
Flexible schedule
Full job description
Part-Time Telephone Operator (Bilingual – English/Spanish) – Not a Remote Position
Job Summary
Excel Answering Service is seeking a Part-Time Telephone Operator to join our team. This role is essential in providing professional call-handling services for medical offices, law firms, and other professional businesses.
This is NOT a telemarketing position.
This is NOT a remote position — all work is performed on-site.
This position is perfect for:
College students
Individuals needing flexible hours
Anyone seeking part-time work in a professional environment
Responsibilities
Answer incoming calls promptly and courteously using a multi-line phone system
Handle inbound calls for medical, legal, and professional clients
Route calls to the appropriate staff or departments
Perform accurate data entry for call logs and client messages
Follow client-specific instructions precisely
Maintain professional phone etiquette at all times
Assist with dispatching and coordinating communication as needed
Manage basic reception tasks such as scheduling and inquiries
Keep the workspace organized and presentable
Required Skills
Bilingual (English/Spanish)
Typing speed of 35+ WPM
Excellent oral and written communication
Strong customer service abilities
Reliable, professional, and organized
Strong computer literacy
Ability to learn new software quickly
Positive attitude and strong interpersonal skills
Ability to accept coaching and constructive feedback
Flexible availability (schedule may vary weekly)
Preferred Experience (Not required, but a plus)
Clerical, receptionist, or administrative experience
Experience with multi-line phone systems
Dispatching or call-center background
Prior customer service experience
Why Work With Us?
Flexible scheduling
After-school and college-friendly environment
Professional and supportive workplace
Resume-building opportunity
Growth potential and skill development
About Excel Answering Service
We provide 24/7 communication support for medical offices, law firms, service companies, and various professional clients. Our focus is professionalism, reliability, and delivering exceptional customer service on behalf of our clients.
This is an on-site position and not remote.
Job Type: Part-time
Pay: $16.60 per hour
Expected hours: 20 – 25 per week
Benefits:
Flexible schedule
On-the-job training
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Bilingual (English/Spanish) Part-Time Answering Service Operator position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.