Job Description
Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.
This role is responsible for administration of Chambers of Commerce Group Insurance Plan processes for both our French and English clients across the country. Your duties will include receiving, reviewing and processing firm applications, updates, changes, and terminations, as well as employee applications, salary changes, and change requests.
As the successful candidate, you will contact plan administrators and/or advisor offices to collect outstanding information, answer the advisor phone line, promptly respond to inquiries in a professional manner, and send timely communications. You will be responsible for running arrears reports, communicating with clients about outstanding balance, suspending and terminating policies, receiving Life and AD&D conversion requests, sending them to the applicable insurer, receiving quotes and forwarding them onto the clients.
Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.
Qualifications:
Outstanding verbal and written communication skills, ability to effectively convey information and build relationships, with fluency in both English and French
Strong organizational, time management, and project management skills, with a demonstrated ability to multitask
Experience working with group insurance
Exceptional customer service skills and strong active listening skills
High level of attention to detail, accuracy, and confidentiality
Ability to effectively manage competing priorities
Strong team player with ability to work independently
Proficient using MS Office
The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.
Please note that as part of the recruitment process, a language assessment in both English and French will be conducted.
JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at [email protected] or by phone at 204-XXXXXX
This role is responsible for administration of Chambers of Commerce Group Insurance Plan processes for both our French and English clients across the country. Your duties will include receiving, reviewing and processing firm applications, updates, changes, and terminations, as well as employee applications, salary changes, and change requests.
As the successful candidate, you will contact plan administrators and/or advisor offices to collect outstanding information, answer the advisor phone line, promptly respond to inquiries in a professional manner, and send timely communications. You will be responsible for running arrears reports, communicating with clients about outstanding balance, suspending and terminating policies, receiving Life and AD&D conversion requests, sending them to the applicable insurer, receiving quotes and forwarding them onto the clients.
Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.
Qualifications:
Outstanding verbal and written communication skills, ability to effectively convey information and build relationships, with fluency in both English and French
Strong organizational, time management, and project management skills, with a demonstrated ability to multitask
Experience working with group insurance
Exceptional customer service skills and strong active listening skills
High level of attention to detail, accuracy, and confidentiality
Ability to effectively manage competing priorities
Strong team player with ability to work independently
Proficient using MS Office
The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.
Please note that as part of the recruitment process, a language assessment in both English and French will be conducted.
JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at [email protected] or by phone at 204-XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Bilingual Plan Administrator, Administration Services position is now open for candidates interested in the Back Office Jobs sector. This role in Winnipeg offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
