Job Description
Supportive work environment
Permanent full-time role, work alongside our professional team in this varied role
Great location close to public transport and onsite discounted parking
Prince of Wales Private Hospital is seeking an experienced, self-starter, energetic and customer focused Billings Officer to join our Accounts team. Previous demonstrated experience as a Billings Clerk/Patients Accounts Clerk will be key for success in this role.
The Billings Officer has the responsibility of ensuring the efficient and effective coordination of the billing and debt collection functions of the hospital. As a billing clerk, you will liaise and communicate directly with patients, health funds, hospitals’ administration and hospitals’ management regarding patient account enquiries.
About us
Join a Team That’s Leading the Way in Private Healthcare
Prince of Wales Private Hospital is a centre of excellence in complex surgery, with a reputation for clinical safety, innovation, and outstanding patient outcomes.
Located within the prestigious Randwick Health & Innovation Precinct, we collaborate closely with Sydney Children’s Hospital, the Royal Hospital for Women, and Prince of Wales (public) Hospital—offering a dynamic and progressive environment.
While we are leaders in orthopaedics, neurosurgery, gynaecology & general surgery, we are also one of NSW’s premier maternity hospitals, caring for over 1,600 expectant families each year.
At Prince of Wales Private Hospital, you’ll be supported by expert leaders, work alongside a team committed to excellence, and have access to ongoing professional development to flourish and grow in your career.
If you’re looking to be part of a culture of excellence in an innovative and highly respected private hospital, apply now to join our team.
As a Billing Officer your responsibilities will include:
Provide an exceptional billing service by maintaining accurate and efficient billing workflow processes in line with One Healthscope best practice
Provide an exceptional collection service by maintaining efficient and effective collection workflow processes across Billing Health Funds, Workcover, DVA, Third Parties etc.
Prioritise daily billing in line with KPIs, ensuring completion and accuracy of all relevant documentation, preparing and utilising billing data and reporting, and providing assistance as required.
Prioritise the collection, follow-up and monitoring of debt in line with KPIs, preparing and utilising collection reporting, completing reconciliations including daily banking, and providing assistance as required.
Essential Criteria – please be advised this must be addressed in your application:
Proven experience in billing services within the Health Industry
High level of computer literacy is essential for this role
Ability to multi-task, prioritise and work to deadlines
Knowledge on health funds, private billing and Medicare
Experience in WebPas or other patient management/billing software
Excellent communication and customer service skills
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 38 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
Flexibility to work across one or multiple hospitals across our network.
Discounted health insurance
Continuous professional development, education & support provided to encourage growth
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patient's lives.
Applications close: 6th March 2026
Permanent full-time role, work alongside our professional team in this varied role
Great location close to public transport and onsite discounted parking
Prince of Wales Private Hospital is seeking an experienced, self-starter, energetic and customer focused Billings Officer to join our Accounts team. Previous demonstrated experience as a Billings Clerk/Patients Accounts Clerk will be key for success in this role.
The Billings Officer has the responsibility of ensuring the efficient and effective coordination of the billing and debt collection functions of the hospital. As a billing clerk, you will liaise and communicate directly with patients, health funds, hospitals’ administration and hospitals’ management regarding patient account enquiries.
About us
Join a Team That’s Leading the Way in Private Healthcare
Prince of Wales Private Hospital is a centre of excellence in complex surgery, with a reputation for clinical safety, innovation, and outstanding patient outcomes.
Located within the prestigious Randwick Health & Innovation Precinct, we collaborate closely with Sydney Children’s Hospital, the Royal Hospital for Women, and Prince of Wales (public) Hospital—offering a dynamic and progressive environment.
While we are leaders in orthopaedics, neurosurgery, gynaecology & general surgery, we are also one of NSW’s premier maternity hospitals, caring for over 1,600 expectant families each year.
At Prince of Wales Private Hospital, you’ll be supported by expert leaders, work alongside a team committed to excellence, and have access to ongoing professional development to flourish and grow in your career.
If you’re looking to be part of a culture of excellence in an innovative and highly respected private hospital, apply now to join our team.
As a Billing Officer your responsibilities will include:
Provide an exceptional billing service by maintaining accurate and efficient billing workflow processes in line with One Healthscope best practice
Provide an exceptional collection service by maintaining efficient and effective collection workflow processes across Billing Health Funds, Workcover, DVA, Third Parties etc.
Prioritise daily billing in line with KPIs, ensuring completion and accuracy of all relevant documentation, preparing and utilising billing data and reporting, and providing assistance as required.
Prioritise the collection, follow-up and monitoring of debt in line with KPIs, preparing and utilising collection reporting, completing reconciliations including daily banking, and providing assistance as required.
Essential Criteria – please be advised this must be addressed in your application:
Proven experience in billing services within the Health Industry
High level of computer literacy is essential for this role
Ability to multi-task, prioritise and work to deadlines
Knowledge on health funds, private billing and Medicare
Experience in WebPas or other patient management/billing software
Excellent communication and customer service skills
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 38 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
Flexibility to work across one or multiple hospitals across our network.
Discounted health insurance
Continuous professional development, education & support provided to encourage growth
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patient's lives.
Applications close: 6th March 2026
💡 Quick Summary
Seeking a career-building opportunity? The Billing Officer position is now open for candidates interested in the Health Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
