BM Solutions - Telephone Business Development Manager

Full job description
End Date

Tuesday 30 September 2025
Salary Range

£39,825 - £44,250
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Job Description

JOB TITLE: BM Solutions - Telephone Business Development Manager

SALARY: The salary banding is £39,825 - £44,250

LOCATION: Newport or Birmingham

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

An exciting and rare opportunity has arisen to join the UK's largest Buy-to-Let mortgage lender, BM Solutions, in our Intermediaries Business Development team in Tredegar Park, Newport/Cardiff or Colmore Row, Birmingham. Develop your skills, build on existing expertise and gain valuable knowledge in a vital sector of the UK mortgage market.

Intermediaries is a fast-paced, exhilarating environment where we set ourselves high standards to deliver excellence across the market. Our diverse business receives industry acclaim and recognition for its standout performance and support of the mortgage & housing market.

As a Telephone Business Development Manager, you'll be joining our dynamic business development team supporting the BM Solutions brand. In addition, you'll be working in partnership with one or more of geographically aligned Business Development Managers, supporting a portfolio of brokers with all their buy-to-let mortgage needs and queries.

You'll gain from exposure and experience to a full range of brokers and intermediary products with the aim that this role becomes an effective training ground for future Business Development Manager roles in BM Solutions or across our wider brand portfolio.

What will I be doing?

Provide dedicated support to one or more Business Development Manager areas; you’ll pro-actively manage the day to day management of a designated portfolio of broker relationships, building and strengthening strong external relationships across a defined geographical patch through various comms channels e.g. telephone, Teams and email – tailoring your approach to the customers need and preference.

Work closely with the geographically aligned Business Development Manager to find opportunities in the existing portfolio and in the wider market. Through pro-active and robust interactions, you’ll develop business leads and introductions, as appropriate, in order to develop and maximise business opportunities for increased income and growth for BM Solutions.

It's vital you're able to understand how to utilise management information to develop purposeful business relationships and grow market share.

You’ll collaborate with the wider Telephone Business Development team in BM Solutions and across our other brands to share standard processes, successes and maintain a culture of ongoing development and personal growth.

Keeping track of risks within the intermediary mortgage market is key too, so that you can educate intermediaries in how to identify & overcome existing and emerging risks.

Excellent organisational skills and effective personal time management are crucial for this role.

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you’ll need

Mortgages experience (C-MAP qualification is desirable but not compulsory)

Relationship Management

Excellent Organisational & Effective Time Management Skills

Be Results Driven

Collaboration

Resilience

Business Insight

Communicates Effectively

Data Analysis

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

A generous pension contribution of up to 15%

An annual performance related bonus

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

28 days’ holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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