Board Secretary

Job Title: Board Secretary

Department: CEO Office

Reports to: Chief Executive

Location: Head Office/Home Working

Closing date 27th February 2026 / Interviews w/c 9th March 2026

This is a fixed term post to 31/3/2029

Application packs are available on our website : nwcrossroads.org.uk

Purpose of the Role: To provide an efficient secretariat service to the charity’s board and its leadership team and to manage administration of the charity’s office.

Hours 18 per week

Salary £33, 695 pro rata (£16,389 actual)

Key Responsibilities and Accountabilities:

1. To act as board secretary for the Trustee Board and constituent sub-committees;

2. To manage the administration of the charity’s office.

3. To support the CEO and Trustees in maintaining key external relationships.

Duties:

1. To act as board secretary for the Trustee Board and constituent subcommittees

a. Provide a secretariat service to the Trustees, supporting the CEO and Chair in the smooth running of board and committee administration;

b. Support the CEO and committee chairs in ensuring adherence to the charity’s prevailing governance framework;

c. Coordinate the collation and issue of papers for the Board and committees, working closely with the designated senior content lead for each meeting;

d. Support the CEO & Chair to ensure timely and well-planned follow-up and resolution to points raised in board and committee meetings;

e. Maintain a central register of key governance documents and ensure that they are easily accessible to both senior staff and Trustees;

f. Maintain Trustee records and minute books;

g. Support the CEO & Company Chair to ensure that the charity is up to date with best practice on charity governance;

h. Support the Trustees, CEO and senior designated staff in ensuring that Trustees’ regulatory obligations are properly planned and executed.

2. To manage the administration of the charity’s head office

a. Provide administrative support to the CEO in respect of her duties;

b. Support the CEO in ensuring that the smooth working of regular internal reporting systems and other aspects of business administration;

c. Act as a critical first point of contact for communication for the CEO.

d. Liaise with the landlord on all premises and facilities matters, ensuring that both parties remain compliant with the terms of the extant lease agreement;

e. Manage any external contracts for minor tenant repairs and maintenance, cleaning, couriers and catering;

3. To support the CEO in maintaining key external relationships

a. Maintain contact with sector bodies, allied charities, regulators and other key partners;

b. Maintain a comprehensive database of key external contacts.

These are the normal duties, which the Charity requires from the position. However, it is necessary for all staff to be flexible and all employees will be required from time to time to perform other duties as may be required by the Charity for the efficient running of the charity. This Job Description will be reviewed from time to time and may be subject to change. The post holder will be expected to ensure that their work complies with contractual terms and conditions, the Charity’s policies and procedures and key legislation, such as data protection and charity law.

Job Type: Part-time

Pay: £16,389.00 per year

Expected hours: 18 per week

Work Location: In person