Job Description
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Role Description
This is a full-time on-site role at Sharda Consultancies located in Delhi. The BPO Associate will be responsible for handling customer inquiries, resolving customer complaints, and managing large amounts of inbound and outbound calls in a timely manner. The ideal candidate will have great communication skills, a positive attitude, and will be comfortable working in a dynamic, fast-paced environment.
Qualifications
• Excellent verbal and written communication skills in English
• Ability to handle a large volume of calls and emails in a day
• Strong problem-solving and analytical skills
• Customer service oriented with a positive attitude
• Genuine interest in helping people and solving their problems
• Ability to work independently and in a team environment
• Demonstrated proficiency in Microsoft Office and CRM systems
• Bachelor's degree in any discipline, or equivalent work experience
💡 Quick Summary
Seeking a career-building opportunity? The Bpo position is now open for candidates interested in the Remote Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
