BPO Agents

Job Description

· Answering and explaining the product and services offered by the company.

· Contacting existing customers as well as prospective customers using scripts.

· Obtaining customer information and other relevant data.

· Asking questions to the customer and understanding their specifications.

· Resolving queries and issues related to the products and services.

· Making recordings of all the sales phone calls and sales deals.

· Maintaining the database of the customers on a regular basis.

· Suggesting solutions based on customer’s needs and requirements.

Requirements /Pre-requisite

· Education - Minimum 12th Pass or Any Graduate

· 6 months work experience in any outbound voice process / Should have worked as a Telecaller in any outbound call center for at least 6 months

· Should have good vocabulary in English, Hindi & any one South Indian language vocabulary i.e.Telagu, kannada, Malyalam, Tamil would be an added advantage.

Job Type: Full-time

Salary: ₹8,000.00 - ₹12,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

COVID-1+ considerations:

wearing a mask

Ability to commute/relocate:

• Ulubari, Ulubari - 781007, Assam: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer

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