Job Description
What you’ll do
Fresher- Voice Customer Service
Interview timings : 11 Am- 12:30
Job Location : Pune
Skills: Excellent English communication, Critical thinking and logical thinking, ability to multitask and work under pressure
11:30 am - 11:30 pm shift time, 7 days a week (rotational 2 offs)
Graduate/Undergrade- Fresher
Candidates with in 25 kms transport only are eligible to apply
Must have in candidates:
Professional customer service skills : solution mindset, helping nature, passion for the customer and customer experience
Good written and verbal communication skills
Critical thinking and logical thinking
Ability to multitask and work under pressure
Thinks outside of the box
Demonstrated ability to be a fast learner and diligent worker.
Problem solving abilities
Responsibilities:
Provide information about services or products
Provide clarifications on processes
Explain billing analysis
Handle complaints
Record details of inquiries, comments or complaints, transactions or interactions and take action accordingly
Inform about payments or arrange billings settlements
Refer unresolved and pending customer issues to the respective business owners
Social media chat
Fresher- Voice Customer Service
Interview timings : 11 Am- 12:30
Job Location : Pune
Skills: Excellent English communication, Critical thinking and logical thinking, ability to multitask and work under pressure
11:30 am - 11:30 pm shift time, 7 days a week (rotational 2 offs)
Graduate/Undergrade- Fresher
Candidates with in 25 kms transport only are eligible to apply
Must have in candidates:
Professional customer service skills : solution mindset, helping nature, passion for the customer and customer experience
Good written and verbal communication skills
Critical thinking and logical thinking
Ability to multitask and work under pressure
Thinks outside of the box
Demonstrated ability to be a fast learner and diligent worker.
Problem solving abilities
Responsibilities:
Provide information about services or products
Provide clarifications on processes
Explain billing analysis
Handle complaints
Record details of inquiries, comments or complaints, transactions or interactions and take action accordingly
Inform about payments or arrange billings settlements
Refer unresolved and pending customer issues to the respective business owners
Social media chat
💡 Quick Summary
Seeking a career-building opportunity? The BPO| Amex| Accenture | Barclays| EXL | Wipro | BPO | Teleperformance position is now open for candidates interested in the BPO Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.