Job Description
Minimum relevant experience of 4-7 years preferably from the BPO industry. (Inbound Voice Process).
• Develop Strong process Knowledge.
Develop and implement methods to create, track, measure, and communicate processes and systems.
• Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
• Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
• Ability to identify strengths and weaknesses of team members and suitably make changes if required
• Develop Strong process Knowledge.
Develop and implement methods to create, track, measure, and communicate processes and systems.
• Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
• Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
• Ability to identify strengths and weaknesses of team members and suitably make changes if required
💡 Quick Summary
Seeking a career-building opportunity? The BPO Assistant Manager | Inbound Process position is now open for candidates interested in the BPO Jobs sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
