Job Description
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Skills
Job Description:
IT/ITES operations associate
Technical support/ Non-Technical
0 to 6+ years of experience in troubleshooting, (Any tech support or customer Support) service desk support, Financial Services, Banking process
Excellent communication.
Assists with monitoring and tracking incidents to ensure resolution occurs within the Customer Service Level Agreement.
Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
Predominantly Voice Interaction support and also through email, chat remote support.
Communication skill
Effective relationship with the client.
CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED.
DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE SUBMISSION OF APPLICATION NOT ALLOWED.
(Candidates please call other numbers or SMS if in case the recruiters are busy)
Jonathan - +686XXXXXX / 725+027282 / ++0007XXXXXX / +686XXXXXX / 725+0272+5
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Associate position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
