BPO call center

💰 ₹21,600 - ₹34,560 (Est.) 📍 Gurgaon

Job Description

Education and Experience:

Bachelor’s Degree in business, Marketing, Engineering, or a related field (or equivalent combination of education/training and experience).
1+ years related experience in telecalling.
Successful experience communicating and influencing effectively, both orally and in writing, with all levels of company employees and customers.

Essential Duties and Responsibilities :

Numbers driven, should be a self starter and have strong target achievement track record
Build key customer relationships within the Retail/E-Commerce segments, identify business opportunities and approach to customer, negotiate and close business deals within our targeted customer segment and capitalize on other opportunities presented by utilizing the Cannon sales team as support.
Build and deepen executive relationships with key client decision bodies to help influence their long-term material handling strategy and business decisions. Add value and become the trusted advisor by bringing compelling insights and ideas with follow through execution.
Lead and manage entire business-cycles, discuss terms, and understand associated legal and business risks.
Develop and maintain extensive knowledge of the Retail/E-Commerce marketplace along with ongoing market condition and competitive analysis reporting.
Maintain sales activity in CRM/Sheets including all contacts, leads, and opportunities.
Engage with KAM team, and external partners, to execute on our brand promise to provide innovative and efficient solutions that improve our customer’s operations.
Contribute to the team sales goals and objectives, participating in weekly and monthly meetings.
Leverage existing brand awareness and expertise, including utilization of the vast grocery market knowledge and resources available within The Marmon Group of Companies.
Proactively manage resources, choosing priorities and setting goals in response to change.
Solve escalated complex customer service issues, responding promptly to client and solicit customer feedback to improve service.
A minimum of 125 to 150 calls in a day with a daily, weekly and monthly sales targets

Skills, Knowledge and Abilities:

Flair to talk and convert leads to sales
Ability to work in a demanding environment, adapt to changing priorities, meet deadlines, multi-task effectively and work well under pressure.
Must possess strong analytical skills as well as ability to utilize tools such as Microsoft Office range of products, current research methods, and modern presentation methods.

Job Type: Full-time

Salary: ₹15,000.00 - ₹30,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:

Hindi (Preferred)

💡 Quick Summary

Seeking a career-building opportunity? The BPO call center position is now open for candidates interested in the Hindi Call Center Jobs sector. This role in Gurgaon offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hindi Call Center Jobs is a plus.

Sponsored

Job Details

Company Name: Krasa International Pvt Ltd Gurgaon, Haryana

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for BPO call center in Gurgaon is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, BPO call center is an on-site position based in Gurgaon. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for BPO call center. Previous experience in Hindi Call Center Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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