Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Handling customer concerns and complaints in a timely manner. - Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. - Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. - Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. - Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Job Types: Full-time, Regular / Permanent, Fresher Salary: ₹14,637.00 - ₹25,747.00 per month Schedule: - Day shift - Night shift Work Location: In person Speak with the employer ++1 ++5360XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Call Center |JI0+1 position is now open for candidates interested in the BPO Jobs sector. This role in Banglore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.