Job Description
CALL OR WHATSAPP YOUR CV ON 843+110550 HR VIREN
PLEASE SEND YOUR CV THROUGH WHATSAPP NUMBER MENTIONED ABOVE , IF YOU ARE SHORTLISTED THAN OUR EXECUTIVES REVERT BACK TO YOU
1. Fixing appointments and enquiry visit conversion
2. Telephone etiquette with call quality adherence
3. First Call Resolution (FCR) of enquiry calls
4. Average wait time of patients during the call (Call holding)
5. Call transfer rate
6. Customer call frequency
7. Ensure all the calls are answered properly without getting missed out
8. Quality parameters followed as per SOP's
+. Feedback from the patients and their satisfaction
PLEASE SEND YOUR CV THROUGH WHATSAPP NUMBER MENTIONED ABOVE , IF YOU ARE SHORTLISTED THAN OUR EXECUTIVES REVERT BACK TO YOU
1. Fixing appointments and enquiry visit conversion
2. Telephone etiquette with call quality adherence
3. First Call Resolution (FCR) of enquiry calls
4. Average wait time of patients during the call (Call holding)
5. Call transfer rate
6. Customer call frequency
7. Ensure all the calls are answered properly without getting missed out
8. Quality parameters followed as per SOP's
+. Feedback from the patients and their satisfaction
💡 Quick Summary
Seeking a career-building opportunity? The bpo call center Maharashtra position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
