Job Description
• Ensures assigned calls are worked towards resolution
• Follows the basic rules as provided on the SOP.
• Develops foundational understanding of broader interdependencies across various processes.
• Assists in resolution of outstanding issues from previous transactions.
• Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing time line as per contract.
• Typically requires 0-12 months relevant experience
• Basic computer skills.
• Good communication skills.
• Good customer service skills.
• Attention to detail, time management and organizational skills.
• Follows the basic rules as provided on the SOP.
• Develops foundational understanding of broader interdependencies across various processes.
• Assists in resolution of outstanding issues from previous transactions.
• Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing time line as per contract.
• Typically requires 0-12 months relevant experience
• Basic computer skills.
• Good communication skills.
• Good customer service skills.
• Attention to detail, time management and organizational skills.
💡 Quick Summary
Seeking a career-building opportunity? The BPO Customer Care Collections Sr| Rep position is now open for candidates interested in the BPO Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
