Job Description
Job Description
International voice support opening in a top leading MNC (UK Telecom captive)
About Client
Its a multinational telecommunications holding company headquartered in London.
It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
Job Title:
Customer Support Advisor - (voice)
Work from Office
Candidate should have minimum 6months and above months experience in customer service voice role.
Requirements
Candidate should have,
• Good Communication skills.
• Handling customer over the calls which involves working in different time zones.
• Communicate from Global clients and initiate the right responses to them, positively and professionally.
• Flexible to work in shifts.
• Excellent English - both verbal and written communication skills.
• Knowledge of customer service principles and practices.
• Good technical knowledge.
Qualification:
Graduate/Postgraduate.
Experience:
Minimum 6 months in Customer Service voice process.
Shift:
Rotational
Week Off: 2 days rotational week off
Benefits
Both Side CAB
Chance to working with captive unit.
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Requirements
• Good Communication skills.
2. Handling customer over the calls which involves working in different time zones. 3.Communicate from Global clients and initiate the right responses to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills. 6.Knowledge of customer service principles and practices. 7.Good technical knowledge
International voice support opening in a top leading MNC (UK Telecom captive)
About Client
Its a multinational telecommunications holding company headquartered in London.
It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
Job Title:
Customer Support Advisor - (voice)
Work from Office
Candidate should have minimum 6months and above months experience in customer service voice role.
Requirements
Candidate should have,
• Good Communication skills.
• Handling customer over the calls which involves working in different time zones.
• Communicate from Global clients and initiate the right responses to them, positively and professionally.
• Flexible to work in shifts.
• Excellent English - both verbal and written communication skills.
• Knowledge of customer service principles and practices.
• Good technical knowledge.
Qualification:
Graduate/Postgraduate.
Experience:
Minimum 6 months in Customer Service voice process.
Shift:
Rotational
Week Off: 2 days rotational week off
Benefits
Both Side CAB
Chance to working with captive unit.
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Requirements
• Good Communication skills.
2. Handling customer over the calls which involves working in different time zones. 3.Communicate from Global clients and initiate the right responses to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills. 6.Knowledge of customer service principles and practices. 7.Good technical knowledge
💡 Quick Summary
Seeking a career-building opportunity? The BPO | Customer Support voice position is now open for candidates interested in the BPO Jobs sector. This role in Haryana offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
