Job Description
Job Description
Company Profile: MNC Captive Telecom
Job Title: Customer Support Associate (Voice)
Job Role: Handling customer queries / complaints / requests over phone calls
WORK FROM OFFICE
Experience: Candidate should have minimum 6 months and above experience in BPO
Salary: Upto 3.7 LPA
Job Location: Kolkata, DLF2, Rajarhat
Qualification: Under Graduate / Graduate / Post Graduate can Apply
Requirements
Candidate should have,
1.Good Communication skills.
2.Handling calls Over Phone which involves working in different time zones.
3.Handling calls from Global clients and initiating the right responses to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both in verbal and written communication skills.
6.Knowledge of customer service principles and practices.
7.Basic technical knowledge.
Qualification: Under Graduates / Graduates / Post Graduates
Shift: 5 Days Working Rotational 24/7 Shift
Week Off: 2 days rotational week off
Benefits
Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Requirements
1.Good Communication skills. 2.Handling calls Over Phone which involves working in different time zones. 3.Handling calls from Global clients and initiating the right responses to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both in verbal and written communication skills. 6.Knowledge of customer service principles and practices. 7.Basic technical knowledge
Company Profile: MNC Captive Telecom
Job Title: Customer Support Associate (Voice)
Job Role: Handling customer queries / complaints / requests over phone calls
WORK FROM OFFICE
Experience: Candidate should have minimum 6 months and above experience in BPO
Salary: Upto 3.7 LPA
Job Location: Kolkata, DLF2, Rajarhat
Qualification: Under Graduate / Graduate / Post Graduate can Apply
Requirements
Candidate should have,
1.Good Communication skills.
2.Handling calls Over Phone which involves working in different time zones.
3.Handling calls from Global clients and initiating the right responses to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both in verbal and written communication skills.
6.Knowledge of customer service principles and practices.
7.Basic technical knowledge.
Qualification: Under Graduates / Graduates / Post Graduates
Shift: 5 Days Working Rotational 24/7 Shift
Week Off: 2 days rotational week off
Benefits
Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Requirements
1.Good Communication skills. 2.Handling calls Over Phone which involves working in different time zones. 3.Handling calls from Global clients and initiating the right responses to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both in verbal and written communication skills. 6.Knowledge of customer service principles and practices. 7.Basic technical knowledge
💡 Quick Summary
Seeking a career-building opportunity? The BPO | Customer Support Voice position is now open for candidates interested in the BPO Jobs sector. This role in West Bengal offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
